Automated On-Board Next Stop & Route Identification System Using GPS Technology 95-0046 Automated On-Board Next Stop & Route Identification System Using GPS Technology Conducted by Rochester-Genesee Regional Transportation Authority 1995 (Updated January 2003 by Project ACTION) For Project ACTION 700 Thirteenth Street, N.W. Suite 200 Washington, D.C. 20005 (202) 347-3066 or 1-800-659-6428 (Voice/TTY) project_action@easter-sealsdc.org Web: www.projectaction.org This material was produced with assistance derived from Project ACTION of Easter Seals, through a Cooperative Agreement with the U.S. Department of Transportation, Federal Transit Administration. 1 This document is disseminated under sponsorship of Project ACTION of Easter Seals in the interest of information exchange. Neither Project ACTION, Easter Seals, nor the Federal Transit Administration assumes liability for its contents or use thereof. The contents of this report reflect the opinion of the author. TABLE OF CONTENTS 1. Statement of the Problem 1 2. History of Rochester's Approach to the Problem 4 3. Project Strategy 5 4. The Automated Voice Annunciator System 6 5. System Configuration and Programming 9 6. System Installation and Training 13 7. System Operation 16 8. Surveys 17 9. System Maintenance 21 10. Operations Difficulties 22 11. System Problems 23 12. Summary 29 13. Technology Update 30 Appendix A: Next Stop System Capabilities Appendix B: Text of Announcements Appendix C: Route 5 Map/GPS Points Appendix D: ROUTE 11 Map/GPS Points Appendix E: Bus Operator Instructions Appendix F: Survey Results Appendix G: Maintenance Records PROJECT TITLE: Implement & Test Automated On-Board Next Stop and Route Identification System Using Global Positioning Technology Statement of the Problem Transportation regulations implementing the Americans with Disabilities Act (ADA) (49 CFR, Part 37, Section 37.167) specify that fixed route transportation providers shall announce transfer points, major intersections and destination points, and intervals along a bus route sufficient to permit individuals with visual impairments or other disabilities to be oriented to their location. In addition, at those locations where more than one bus route serves the same stop, the transportation provider shall provide a means by which an individual with a visual impairment or other disability can identify the proper vehicle to enter or be identified to the vehicle operator as a person seeking to ride on a particular route. Urban transit operators essentially have three options available to them in response to the ADA mandate. a) The first option is to do nothing. Transit operators selecting this option incur no capital or operating costs associated with new equipment, nor do they place additional duties on bus operators with regards to making announcements. However, should the transit operator be cited by FTA for non-compliance, future funding could be jeopardized. If a lawsuit is filed by a patron with a disability or on behalf of a patron by an advocacy group, significant legal fees and monetary penalties might be incurred by the transit operator. b) Option two is to rely on manual announcements to be made. This option requires extensive planning and personal instruction to carry out. First, the major intersections, transfer points, and other significant locations must be identified for each route. Then, the listings of the points to be announced must be given to each operator on the route. Operators would be instructed to call out the required stops to the passengers on board. External announcements of the bus route could be made by the operator at those stops served by multiple routes. However, unless the bus is equipped with an external speaker, the practicality of this approach is limited. The operator's voice may not be heard outside the bus, due to traffic or crowd noises. The operator is also occupied with fare collection and other responsibilities as passengers board. In some cities, visually impaired bus patrons carry numbered cards denoting bus routes. A card is held up by the patron to show which bus route he or she wishes to ride. The bus driver, upon seeing the card for his route, then gets the patron's attention and lets the patron board the bus. Success is dependent upon the bus driver seeing the card and responding properly. The card method is quite unpopular among some visually impaired patrons who feel that it stigmatizes them. They also frequently express the opinion that bus drivers ignore the cards. Manual announcements require ongoing supervision by transit managers to insure that the required announcements are being made properly. Still, the human factor will produce uneven reliability. Operators may forget to make announcements, make the wrong announcements or be distracted by other matters. Difficulties with traffic or with passengers could interfere with the bus driver's reliability in announcing stops. c) The third option available to transit operators is to rely on an automated system to make announcements. Potentially, this option provides the most consistent solution. An automated system requires minimal operator intervention to provide the announcements at the appropriate time. The bus operator's attention can be directed toward the safe progress of the bus, fare collection and other duties. Transit operators should note that if an automated system is used as the primary means of providing the required information to passengers, manual announcements must still be made if the automated system is not functioning. The Rochester-Genesee Regional Transportation Authority (R-GRTA) and its operating subsidiary, Regional Transit Service, Inc. (RTS) teamed up with Luminator Company and local advocacy groups for the disability community to implement and test an automated on-board next stop and route identification system using Global Positioning technology. The system is intended to provide totally automated visual and audible announcements to waiting passengers identifying the route upon which the bus is operating. History of Rochester's Approach to the Problem Rochester's transit bus drivers had not been required to make announcements on buses until mandated by ADA. Typically, visually impaired persons were asked by the driver to sit near the front of the bus and the driver would personally notify the individual when the bus approached the requested destination. Prior to the implementation of ADA, R-GRTA's advisory committee, the T.H.E. Committee, requested that a pilot program be instituted, whereby location announcements would be made on a specific bus route that was highly utilized by persons with disabilities. Despite extensive training of the drivers and enforcement efforts to ensure driver compliance, the pilot program was unsuccessful. R-GRTA implemented system-wide manual announcements in September 1994. This program, like the pilot program before it, has not been successful. It is R-GRTA's experience that even the best-intentioned system of having drivers make internal announcements with respect to location and external route number/name announcements offers only a marginal level of reliability, consistency and quality. While it could be argued that transit agencies should merely impose and enforce this ADA mandated requirement, R-GRTA's experience with this issue has proven that to depend on the driver to provide these services is not realistic. A bus driver's job has become increasingly demanding. Drivers must deal with higher levels of technology in transit equipment. Traffic congestion and potentially volatile passenger situations also concern the drivers. Announcing of stops is often perceived as a low priority at best. It is interesting to note that during RGRTA's pilot program, some bus operators simply "felt uncomfortable" making announcements - essentially they were shy about using the coach public address system. R-GRTA has also had long-standing concerns for providing on-board information to transit customers with hearing impairments. The Rochester area has a significant number of hearing impaired residents; the National Technical Institute for the Deaf (NTID) is located here. Many individuals with hearing impairments use public transit. Project Strategy In September 1993, R-GRTA submitted its proposal for the testing and evaluation of an automated next stop and route identification system to Project ACTION. The system was to be supplied by Luminator Company of Plano, Texas. Luminator is a major manufacturer of both bus and rail transit products, and is particularly known for destination signs. Luminator had developed its Integrated Next Stop Information System and was willing to test it in partnership with R-GRTA, if R-GRTA's proposal were to be accepted. Project implementation also included R-GRTA's advisory committee. This committee is composed of human service agency and advocacy group representatives, as well as consumers who are concerned about transportation for persons with disabilities. At the beginning of the project, the advisory group was known as the T.H.E. Committee. It has since been renamed the Accessible Transportation Advisory Committee (ATAC). The ATAC and R-GRTA together selected two urban transit routes on which to test the Next Stop Information System. Both routes, No. 5 South Ave./St. Paul and No. 11 Joseph Ave./South Clinton, serve a large number of transit customers with disabilities. Several important destinations are located along Route 5. The Al Sigl Center houses several rehabilitation and training programs for children and adults with disabilities. Strong Memorial Hospital, the University of Rochester's Medical Center, is the area's largest hospital. Highland Hospital, another major medical facility, is also located on Route 5. The route serves the Rochester School for the Deaf, which provides educational and training services for children through the 12th grade. Route 11 provides transit service to the Monroe Developmental Center, which provides training and care for a large number of clients with developmental disabilities. Also located along the route is the Association for the Blind and Visually Impaired (ABVI), which houses training and workshop programs; and ARC Works, a large sheltered workshop run by The ARC (Formerly The Association for Retarded Citizens). Both routes also serve several group homes and subsidized apartment complexes, which house residents with disabilities. The Automated Voice Annunciator System The Integrated Next Stop Information System designed by Luminator is fully integrated with the bus destination sign. It is capable of automatically announcing information to the passengers based on the bus location and progress along a pre-determined route. Next Stop information is also displayed inside the vehicle. The system uses the destination sign code entered by the driver at the start of the route to select and present the proper sequence of announcements. Luminator's system design consists of several major components: A. GPS Receiver. GPS (Global Positioning System) is a means of precisely determining the latitude, longitude, altitude and velocity of an object located on or above the earth's surface. The United States Department of Defense has placed twenty-four satellites in orbit approximately 12,000 miles high. Normally, a point on or above the earth's surface is "visible" to four to six GPS satellites. When a receiver on the ground triangulates signals from three or more GPS satellites the location of the receiver can be accurately determined. Signals from GPS satellites are limited to "line-of-sight" and are unable to penetrate solid obstructions such as bridges, tunnels or buildings. B. Odometer Sensor. An odometer sensor is used by the Luminator system to measure the progress of the bus along its route starting from a known location. At predetermined distances, appropriate bus stop announcements are made. The odometer sensor is intended to maintain precise system accuracy that could not be obtained if the system depended on GPS alone. Since GPS is military technology, the Department of Defense varies the accuracy of GPS signals on a random basis in the interest of national security. Luminator chose to limit the dependency of its Next Stop Information System on GPS and improve its accuracy by combining GPS with an on-board odometer sensor. C. Door Opening Sensor. The door-opening sensor performs the function of a trigger to recalibrate the odometer at a known GPS location. The door must be opened for this recalibration to be performed. The bus operator normally recalibrates the odometer at the end point of the route at the same time he enters the destination sign code. The door-opening sensor also functions as a trigger to cancel the "Stop Requested" visual display on board the bus and to initiate the exterior bus route announcement once the bus has stopped and the door is opened. The bus route announcement corresponds to the text of the destination sign and is made via the external speaker to passengers waiting at the bus stop. D. Internal Speakers. The internal audio announcements are heard over speakers placed at various points along the interior ceiling. By using multiple speakers, the announcement volume is uniform throughout the bus and is understandable over the ambient noise from the engine, traffic, passengers or other sources. E. Internal Display. An LCD Display is prominently located inside the bus, above the front windshield. This dot-matrix display provides the text of all next stop announcements at the same time the audio announcements are heard. The unit also displays the words "Stop Requested" whenever a passenger uses the chime signal to alert the driver to make the next stop. Text appears as black letters on a yellow background. F. External Speaker. The external speaker is located underneath the bus floor, just to the rear of the front door. This speaker announces the route number and name to passengers waiting to board. The announcement is timed to occur immediately after the front door opens. G. Operator Display Keypad (ODK). Located above and to the left of the driver, the Operator's Display Keypad is used to enter the destination sign code. The driver typically enters the code at the beginning of the route. When the proper code is entered, the system recalibrates the odometer sensor and verifies the bus location on the route. It is then ready to begin the proper announcement sequence. System Configuration and Programming Once R-GRTA had been notified by Project ACTION that its proposal had been accepted for funding, project implementation activities begun. News of the project's acceptance was communicated to the ATAC. On April 21, 1994, R-GRTA's Director of Evaluation and Development, and representatives from Luminator met with the ATAC. A video explaining the technology behind the Luminator voice annunciator was shown to the group and the Luminator representatives responded to questions. R-GRTA staff developed the list of bus stops to be announced. All major intersections, transfer points and points of interest on Route Nos. 5 and 11 were included. Bus stop announcement lists were presented in a preliminary form to the ATAC members for their review. ATAC suggested minor modifications that were incorporated into the final list of bus stop announcements. The list was then sent to Luminator's Manager of Electronic Engineering. R-GRTA also provided Luminator with a Rochester city street map showing the two bus routes and all stop locations. A total of ninety-two stop announcements were to be made as shown in Table 1. TABLE 1 NUMBER & FREQUENCY OF BUS STOP ANNOUNCEMENTS Route No. 5 Number of Announcements Mileage Average Distance Between Announcements Northbound 25 17.9 0.72 miles Southbound 27 17.9 0.66 miles Route No. 11 Northbound 19 8.4 0.44 miles Southbound 21 8.4 0.40 miles Once it was determined which stop locations would be announced, Luminator proceeded with the process of voice recording. The Luminator Integrated Next Stop Information System utilizes digitized recordings of the human voice to make audio announcements. In developing its product, Luminator staff recognized that voice quality would be one of the most critical aspects of system operation. A properly timed announcement would be of no value if it was not easy to hear and understand. To provide optimum voice quality, Luminator's system was designed with quality audio components and the ability to adjust to varying levels of ambient noise. This latter function is done by using microphones inside and outside the bus to pick up ambient noise. The volume of internal and external announcements is adjusted accordingly. Selection of the proper voice was another important component. Luminator recommends that the announcer have a "commentator-style" voice. An announcer with on-the-air commentating or news-reading experience is preferred. An "advertising-style" voice may be too energetic and annoy regular patrons and bus drivers. Luminator also recommends a male voice be used. The lower frequency is more easily understood by those with high-frequency hearing loss and is more easily heard in conditions of high ambient noise. Luminator employed a Dallas-area radio announcer to record R-GRTA's bus stop announcements. The resulting voice quality was very satisfactory. Voice recordings were made in segments to avoid duplication of words and phrases, thereby keeping computer memory requirements to a minimum. For example, the phrase "now approaching," which precedes nearly every announcement, was only recorded once. The digitized voice segments are stored on a Flash Memory Card, manufactured by Intel Corporation. The Flash Memory Card is about the size of a credit card and about twice as thick. One card is installed in the System Control Unit on each bus and operates both the Next Stop Information System and the electronic destination signs. The card functions in the same way as a disk in a computer, holding all the necessary files and programs in memory. A 4-Megabyte card was required for R-GRTA's data. In addition to the digital voice data files, each card contains the complete system-operating program, including the instructions for linking phrases together into coherent announcements. It also contains all destination sign messages for every route in the RTS system. R-GRTA's data requires 2.8 Megabytes out of the 4 Megabytes available on each Flash Memory Card. Voice files account for 2.5 Megabytes, or about 90%. System Installation & Training Luminator sent two technical staff members to Rochester on July 10, 1994 for the installation of the Voice Annunciator equipment. They were later joined by a service technician from Luminator's Northeast Service Center, located in New York City. Installation began on Monday, July 11 and work on the ten buses was completed by August 1. Software adaptations and testing were completed by August 10. The installation process took longer than anticipated. All ten buses were 1993 Orion V model 40-foot transit buses, manufactured by Ontario Bus Industries/Bus Industries of America. The Next Stop Information System had not previously been installed on this bus model. Luminator's technical personnel found some differences in the Orion V as compared to other types of buses that presented problems in the installation. Among these were the routing of wiring and the placement of electrical connections. In addition, it was necessary to modify the door-opening sensor to obtain proper registration of door opening and closing. Luminator subcontracted with R.J. Turner Company of Bristol, Vermont to map the GPS coordinates along the two bus routes. This task began on July 18 and was completed on July 22. Initially, each route was driven in an automobile. A special antenna, capable of receiving signals from GPS satellites, was magnetically attached to the automobile roof. The car was stopped at selected points along the routes and signals from several GPS satellites were recorded. This information was later interpolated to provide the precise latitude and longitude for these points. Route maps showing the GPS points are included in Appendix C and Appendix D. Several locations along each route were selected as "recalibration points." These locations, with known coordinates derived from the GPS data, would be points where the driver could reset the system, if necessary. If the bus were to leave the regular route for a detour or if a replacement bus were to enter service in the middle of the route, it would be necessary to reset the odometer sensor to start at the designated recalibration point. From there, announcements would be made at the proper distances to the end of the route. Recalibration points were designated by a highly visible orange stripe placed horizontally immediately above or below the bus stop sign. Thus, they could be readily identified by the bus drivers. Fifteen recalibration points were set up on Route 11 and twenty were set up on Route 5. All route end points are recalibration points since the driver resets the destination sign at these locations. To recalibrate the odometer, the bus driver stops the bus with the front door aligned with the bus stop sign. The driver opens and closes the front door. The Operator's Keyboard Display (ODK) displays the "Current Location" within 5 to 10 seconds. If the "Current Location" displayed is not correct, the driver uses the "Next" or "Previous" Keys on the ODK to scroll through the list of locations until the correct one is reached. The bus may then continue on its route and bus stop announcements will be made at the proper time. Once the GPS coordinates were determined, this information was loaded into the Next Stop Information software program. Finally, each bus was calibrated to insure that odometer readings would trigger the bus stop announcements at the proper time. After calibration, each bus was tested to verify that the Next Stop Information System was working properly. During the entire installation process, R-GRTA mechanics were working alongside Luminator's team. This satisfied the requirements of the mechanics' Union and also provided training in the installation, troubleshooting and servicing of the equipment. The three mechanics involved have the servicing of electronic destination signs among their normal duties. Shortly after all the voice annunciator equipment was installed, Luminator provided a one-day training session for R-GRTA mechanics and their supervisors. In preparation for the Next Stop Information System's introduction to scheduled transit service, R-GRTA's Training Specialist ensured that Luminator's printed instructional materials were distributed to the bus operators. The Training Specialist had become familiar with the operation of the Next Stop Information System while Luminator staff was completing the testing of the ten buses. She also led instructional sessions for Road Supervision and Radio Dispatch personnel to ensure their familiarity with the equipment's operation. In January 1995, Luminator shipped a Voice Development System to R-GRTA. The Voice Development System consists of an IBM Personal Computer, Luminator's Voice Development and Destination Sign Message software, and the equipment required to digitally record new bus stop announcements and other messages. The equipment was set up by a Luminator technical service representative on January 19, 1995. The following week, two members of Luminator's electrical engineering staff came to Rochester to train R-GRTA's Scheduling Staff, who were responsible for maintaining the destination sign database. Two days were spent on training, although no recordings or major changes to the Next Stop Information System were made. Luminator provided written documentation for future programming needs. System Operation The ten buses were scheduled to begin regular service on Route 5 and Route 11 on Labor Day (September 5). Being a holiday, service levels were reduced. Normal service resumed the following day. Since only ten buses could be equipped with automated Next Stop Information Systems, it was not possible to cover every trip with one of these buses. R-GRTA's Maintenance Department was instructed to assign the ten buses to those blocks spending the longest time on these routes. As such, only a minimum number of trips operated without automated Next Stop information. Table 2 below shows the bus requirements for the two routes: TABLE 2 NUMBER OF BUSES REQUIRED FOR ROUTES 5 & 11 Weekday AM Peak Weekday Base Weekday PM Peak Saturday Sunday & Holiday Route 5 7 5 8 3 3 Route 11 5 2 4 2 2 Total Buses Required 12 7 12 5 5 It is important to note that even though ten buses are equipped with the Next Stop Information System, not all ten may be available for service on a given day. Buses may be unavailable for use, due to preventive maintenance, schedule inspection, mechanical problems or repairs. Ideally, fourteen buses are needed to provide full service on both routes with a spare factor. Since only ten buses could be equipped with the Next Stop Information System, R-GRTA could not guarantee fully automated announcements on all trips on Routes 5 and 11. Tuesday, September 6, and Wednesday, September 7, 1994, were the first two days that all ten buses were in service on their assigned routes. R-GRTA staff made special efforts to assist drivers in using the Next Stop Information System. The progress of the Voice Annunciator demonstration project continued to be monitored by the advisory committee, ATAC. R-GRTA staff members attended several ATAC meetings to provide updates and to receive feedback on the project. On Thursday, November 17, 1994, ATAC members and other interested parties were given the opportunity to ride a bus equipped with the Next Stop Information System. Eighteen Committee members and guests took the demonstration ride. Surveys During October and November, R-GRTA staff developed questionnaires for bus passengers and operators on the Next Stop Information System. A. General Passenger Surveys. Passenger surveys were distributed in early November. A special effort was made to provide questionnaires to the ATAC members and the agencies and advocacy groups represented on the committee. Over 150 questionnaires were circulated, with 104 responses. Initial passenger responses were very favorable to the Next Stop Information System. Seventy-nine percent of the responses stated that the system was helpful. Seventy-two percent indicated that the number of announcements was appropriate. Nineteen percent felt that there were too many announcements. Passengers were most pleased with the quality and volume of the internal audio announcements. Eighty-four percent indicated that the internal audio announcements were loud enough to hear clearly and 80% stated that the voice quality was such that the internal announcements were always easy to understand. An additional 16% stated that they were usually easy to understand. The external audio announcements were not quite as well received by the passengers surveyed. Seventy-two percent stated that the external announcements were loud enough to hear. Seventy-three percent stated that the external announcements were always easy to understand, while an additional 11% said they were usually easy to understand. B. ABVI Surveys. A Braille version of the questionnaire was distributed to clients of the Association for the Blind and Visually Impaired (ABVI). The responses to these questionnaires were then transcribed onto the text version for tabulation. Nineteen surveys were completed by ABVI associates. ABVI respondents were also very positive about the Next Stop Information System. Seventy-four percent stated that the automated announcements were helpful. Sixty-three percent felt that the announcements were made often enough. However, 26% expressed the opinion that there should be more frequent announcements. ABVI associates were very positive about the volume (84% approval) and voice quality of the audio announcements (89% approval). The external announcements were not regarded as positively as the internal announcements. Sixty-eight percent of those responding felt that the external announcements were either not loud enough or were only loud enough to hear if there was no other noise. By comparison, only 42% found the voice quality of the external announcements difficult to understand. In early March 1995, the ABVI representative on R-GRTA's advisory committee requested that ABVI associates be surveyed a second time because many of them had expressed disenchantment with the operation of the Next Stop Information System. The main reason for this change in attitude seemed to be the perception that the system could not be depended on to make announcements accurately. To investigate this perception, a second survey of ABVI associates was conducted in mid-March. Only eleven associates took the opportunity to respond to the second survey. Of those responding, 82% stated that they found the announcements helpful, an increase of 8% from the previous survey. Seventy-three percent indicated that the announcements were made often enough. This was up from 63% in the first survey. Only one respondent in the second survey expressed the opinion that announcements should be made more frequently. Approval of the volume of the internal announcements dropped from 84% to 64%, but 92% of respondents felt that the voice quality of the internal announcements made them easy to understand. The external announcements were still reported as being difficult to hear by 72% of those completing the survey. Forty-five percent stated that the voice quality made the external announcements difficult to understand. These numbers are comparable to those reported in the November survey. It was concluded that the perception that ABVI associates were becoming increasingly disenchanted with the Next Stop Information System was not supported by the survey data. C. Bus Operator Surveys. Over 50 bus operator surveys were distributed. These surveys were given to bus drivers who are assigned to drive Route 5 or Route 11 from one to five days per week. Only seven surveys were returned. After several weeks, a follow-up generated eleven more responses. Nearly all operators who responded (94%) prefer automated announcements to making announcements themselves. On the other hand, operators were not overly enthusiastic about the Next Stop Information System's performance. Twenty-eight percent felt that the system was reliable most of the time, while 39% felt that it was only reliable from 50% to 80% of the time. Tabulated results for both the Passenger and Bus Operator Surveys are included in Appendix F. System Maintenance One positive aspect of Luminator's Next Stop Information System was how infrequently it experienced mechanical problems. The ten buses equipped with the system spent minimal time in the shop for system-related repairs. Maintenance records are provided in Appendix G. Table 3 shows the number of buses, events and hours logged for maintenance to the Next Stop Information System on the ten buses: TABLE 3 NEXT STOP SYSTEM MAINTENANCE Number of Buses to Shop Number of Events Diagnostic and Repair Hours Sept. - Nov. 5 9 4 Dec. - Feb. 6 10 2.25 It should be noted that "Events" include occasions where the bus was brought into the shop but no problem was found. Based upon the data provided by the Maintenance Department, the Luminator Next Stop Information System does not require excessive maintenance by shop forces. The system appears to require a level of maintenance comparable to Luminator's standard destination signs. Operational Difficulties A. Too Few Buses. Evaluation of the Next Stop Information System was hampered by the fact that R-GRTA was only able to equip ten buses with the system. As previously stated, the ideal number of buses needed to cover both Route 5 and Route 11 is fourteen. This number would provide a spare factor for buses out of service due to maintenance or repairs. On a normal weekday, passengers expecting to ride a bus with the Next Stop Information System might find a bus without the system in its place. Some patrons may have been misinformed that all buses on Route 5 and Route 11 would be equipped with the system. Many times, when passengers encountered a bus not equipped with the system, they concluded that the equipment was not working or suspected that the bus driver had turned it off. B. Irregular Bus Assignment. It was also found that the buses equipped with the Next Stop Information System were being assigned to routes other than Routes 5 and 11. Despite the vigilant efforts of R-GRTA's Operations management, this problem was not consistently corrected. System Problems A. Glare from Interior-Sign Display. A prominent feature of the Next Stop Information System is the large LCD sign, mounted inside the bus, directly above the windshield. This sign displays the text of the recorded announcement as each bus stop announcement is broadcast over the speakers. Almost immediately after the installation process ended, R-GRTA began receiving complaints from bus operators that the LCD display's yellow background was excessively bright. The glare from the display reflected on the windshield and interfered with the drivers' ability to operate the bus at night. R-GRTA notified Luminator about this potentially hazardous situation on August 18, 1994. After several weeks, the problem remained unresolved. R-GRTA staff contacted Luminator directly at various times during late September and October only to be told that a solution would be forthcoming shortly. In mid-November, Luminator provided R-GRTA with translucent tubes, cut to fit over the display's light source and reduce the amount of light emitted. R-GRTA maintenance personnel installed the tubes. Operator comments indicated that while the glare problem was diminished, it was still present to the extent that it was a potential safety hazard. R-GRTA found it necessary to install a second translucent tube over the first to reduce glare to a comfortable level. The lower light output from the display did not appear to impair passengers' ability to read the display. No complaints were received from drivers or passengers after the second set of translucent tubes was installed. Each round of translucent tube installations required 7.5 hours to perform (.75 hours per bus). Since this work was not considered routine maintenance, the hours required were not included with the data on system maintenance. B. Volume Control for Exterior Speaker. The first week that the ten buses equipped with the Next Stop Information System were in regular service on Routes 5 and 11, two complaints were received by the R-GRTA Customer Service Department. Both complaints came from residents along Route 5 who stated that the external announcements were excessively loud and could be heard inside their homes. From the information provided, R-GRTA staff identified a single bus as the culprit. This bus was brought to the shop for adjustment. No further complaints of this nature were reported. Adjusting the external speaker's volume control required that the bus be removed from service and brought into the garage. The volume control is located in the System Control Unit, which is mounted on the interior wall of the bus, just behind the driver's barrier. The aisle-facing seat immediately behind the driver's compartment must be removed in order to access the System Control Unit. The placement of the volume control in an inaccessible location prevents drivers or passengers from tampering with it. However, it would be preferable to have the control accessible enough so that adjustments could quickly be made by a mechanic or a transit supervisor while the bus remains in service. C. Need for Bus Operator Intervention. After the Next Stop Information System had been in operation for several months, concerns were raised regarding the amount of operator intervention required to maintain system accuracy. Construction detours, which lengthened the routes, caused announcements to be made at the wrong locations. Once the bus returned to the regular route, the driver would reset the odometer sensor at one of the designated recalibration points by following the instructions provided by Luminator. However, a few operators complained that the recalibration progress was not working properly. After discussions with Luminator in early February 1995, R-GRTA was provided with a revised and more dependable set of calibration instructions. The revised procedure improved the accuracy of bus stop announcements, but the need for driver intervention has not been eliminated. D. System Clock. As originally installed by Luminator, the Next Stop Information System's LCD display showed the current time when it was not displaying the text of specific audio announcements. Bus drivers complained that the time display caused problems with some passengers. The drivers reported that passengers would inquire why the time on the display did not agree with their watch or accuse the driver of running ahead of or behind schedule. At the request of R-GRTA, Luminator removed the time display from the program. E. Programming Additional Routes. One of the Authority's goals in evaluating the Next Bus Stop Information System was to determine the feasibility and anticipated cost of programming all stop announcements for the R-GRTA bus system into the ten buses. To date, R-GRTA staff has been unable to accomplish this. After the completion of two days of training from Luminator, R-GRTA Scheduling staff attempted to program data for one additional route into the Next Stop Information System. The data was to include all necessary GPS and odometer readings to provide bus stop announcements at designated locations. Route 2 was selected as the additional route to be tested. This route serves both downtown Rochester and the Greater Rochester International Airport, as well as several residential neighborhoods and commercial districts. Coordinates and mileage data were obtained from TIGER (Topologically Integrated Geographic Encoding and Referencing) files. These files were supplied by the United States Census Bureau, enhanced by a local vendor and displayed through the ATLAS*GIS program, a product of Strategic Mapping, Inc. R-GRTA staff attempted to enter the coordinates and mileage data into the Next Stop Information program, but were unsuccessful. The version of Luminator's program supplied to R-GRTA is not user-friendly and will require more time to master. All of R-GRTA's 219 urban transit buses are equipped with Luminator destination signs. These signs are of four different types: Max, Super Max, Super Matrix Max and the Next Stop Information System. The Next Stop Information System destination signs require a different procedure to make changes than other Luminator destination signs. F. Single External Announcement. The external announcement feature of the Next Stop Information System informs passengers waiting at the stop about the route and destination of the bus. When the front door opens, the announcement is made through the external speaker, located just behind the front door. The announcement duplicates the text of the bus destination sign; for example, "Route 5 Northbound - St. Paul to Summerville." The primary benefit of the external announcement is that it provides information to patrons who cannot read the destination sign. This is especially important at bus stops served by multiple routes. R-GRTA's night and weekend bus service operates on a "pulse scheduling" basis, where a large number of buses converge downtown at the same time to allow passengers to transfer from one route to another. After waiting several minutes, the buses depart for their separate destinations and return downtown an hour or so later. When a large group of buses are at a stop together, patrons may not hear the exterior announcement if they are more than a bus length away. After the Next Stop Information System was placed in service, R-GRTA began receiving requests from visually impaired riders, asking if the external announcement could be made more than once. R-GRTA was informed by Luminator that having the external announcement made more than once was not possible under the current software set-up. Having the external announcement repeat at a pre-set interval would allow patrons walking up and down a line of buses the opportunity to hear the information. This modification would enhance the future generations of the product. G. External Announcement Made Whenever Front Door Opens. The external announcement feature could also be improved by a driver-activated override. Presently, the announcement is activated whenever the front door opens. The announcement does not need to be made to passengers boarding at stops served by a single route. Also, it would be desirable to cancel the announcement when passengers are alighting and no one is boarding. This would be especially beneficial in residential areas. The announcement presents a potential annoyance to the general population, especially at night. Summary The concept of an automated system providing audio and visual information about bus stops and transfer points is an excellent way of making public transit easier to use for patrons with visual and auditory impairments. This type of system is also beneficial to patrons who are unfamiliar with the city or with a particular route. A dependable automated system is more consistent than manual announcements. The support for the potential of visual communication and the development of technology-based communication systems is documented in Transit Communications for Passengers with Hearing Impairments (Project ACTION, Tri-Met, Portland, Oregon, 1996). On the other hand, an automated system is not trouble-free. R-GRTA staff was not able to monitor system performance as closely as necessary. Bus drivers were not a reliable source of information about system problems. Despite the efforts of staff, only about one-third of the Bus Operator Survey forms were returned. Those that came back contained little information about problems that were being experienced. It was not until the final month of the project that R-GRTA staff determined that there was excessive driver intervention needed to keep the system on track. At that point, discussions with Luminator brought to light a revised set of Operator Instructions. Implementation of these instructions has reduced, but not eliminated the need for driver intervention. As this project progressed, it became apparent to R-GRTA that Luminator was moving ahead with its development of the Next Stop Information System. The next generation of this product, presently being installed on a sixty-bus fleet in West Palm Beach, Florida, contains several improvements. Regrettably, R-GRTA's version of the Next Stop Information System appears to lack the upgradeability that would be desirable in an investment of this magnitude. Transit operators considering the purchase of automated announcement systems should be certain that their choice allows for upgrades over at least a two-year period, since the technology is changing and progressing rapidly. Technology Update Due to the challenges mentioned above, R-GRTA's version of the Next Stop Information System is no longer operational, however, the transit agency now uses GPS technology in an automated system to determine vehicle location for the purpose of schedule adherence. The system employs a vehicle logic unit on the bus that communicates via radio to the control center. There have been some significant technological developments on GPS-based automated on-board next stop and route identification system since this document's publication in 1995. The Integrated Voice System (Luminator, Plano, TX), the DR500C Talking Bus system with GPS-based Automatic Message Triggering System (Digital Recorders, Research Triangle Park, NC), and the Intelligent Vehicle Network or IVN II (ClearDevices, Syosset, NY) are all automatic voice annunication products equipped with newer technology. For example, while RGRTA buses experienced problems with the volume control for exterior speakers, all three products now have automatic volume control that adjusts to compensate for both internal and external ambient noise levels. Another new systems feature is the manual control capability for announcements. While external announcements couldn't be made more than once with the Next Stop software system, the three systems now have the ability to repeat the last announcement. Along with this, the operator's announcements can now automatically override any ongoing announcements with the Talking Bus and IVN II systems. While the R-GRTA Next Stop system required driver intervention to reset the odometer sensor when the bus veers from its regular route, operators don't have to re-initialize their system after it's gone off-route using any of the three new products. Once the vehicle re-enters the route, the systems will accurately announce the next scheduled stop as it is approached. To provide continuous and accurate location information, Talking Bus and IVN II systems now have (and Integrated Voice System will soon have) a third monitoring source, an onboard gyroscope (used for direction), in addition to the Real-time GPS satellite positioning signals and an odometer sensor (used for speed) that was used in the R-GRTA Next Stop system. Simultaneous monitoring of these three sources guarantees maximum accuracy, even in the event of GPS drop-out, a common problem caused by tall buildings, heavy foliage, overhangs, and tunnels. Unlike R-GRTA's Next Stop system, all three newer, more refined products have modular and expandable software systems that are easy to upgrade. They are also considerably more user-friendly than R-GRTA's Next Stop system. For example, the Integrated Voice System has easy to use, point and click map software that requires minimal training. As of January 2003, Luminator has installed 120 Integrated Voice Systems in the United States, with plans to install 300 more in the coming months. CleverDevices has installed the IVN II system in 4300 buses, while Digital Recorder has equipped 3,000 vehicles with the Talking Bus system. In addition to major upgrades in its automated on-board next stop and route identification system technology, Luminator is now incorporating the Talking SignsR system's infrared technology in a product that provides destination and route information from approaching buses to transit users with visual impairments at a distance of 100 feet. This new technology enables users to locate the vehicle they need as it approaches and to differentiate between several buses lined up along the curb. The Talking SignsR system utilizes audio signals sent by infrared light beams from permanently installed transmitters, which are beamed to a hand-held Receiver. The Receiver decodes the signal and delivers a voice message through its speaker or headset to the user, promoting more confident and independent travel throughout all major public areas. APPENDICES Appendix A APPLICATION - REVISIONS NEXT ASSY USED ON SYM EN DESCRIPTION DATE CHECK 37922 RELEASED PER EN NEXT STOP SYSTEM CAPABILITIES THE INFORMATION CONTAINED IN THIS DOCUMENT IS PROPRIETARY TO LUMINATOR, A MARK IV INDUSTRIES COMPANY, AND SHALL NOT 6E USED OR REPRODUCED FOR ANY PURPOSE WITHOUT PRIOR WRITTEN CONSENT. DESIGN DATE Luminator LTT 7-8-94 A Mark IV Industries Company PROJECT ENGR DATE 1200 East Piano Parkway LTT 7-8-94 Plano Texas 750740278 DRAFTSMAN DATE TITLE LTT 7-8-94 NEXT STOP SYSTEM CAPABILITIES CHECKER DATE APPROVED DATE SIZE CODE IDENT. NO. DRAWING NO. A 17744 900835 SCALE NONE REV. - SHEET 1 OF L RECORD OF REVISIONS SHEET REVISION 2 - 3 - 4 - 5 - s - s _ s _ 10 - 11 - 12 - 13 - 14 - 15 - 16 17 18 19 20 - Luminator SIZE code ident. no. DWG. NO. A Mark !V Industries Company A 17744 900835 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SCALE NONE REV - SHEET 2 TABLE OF CONTENTS SECTION TITLE SHEET COVER PAGE.......................................................................1 RECORD OF REVISION.......................................................2 TABLE OF CONTENTS ........................................................3 1.0 SCOPE 2.0 LIST OF FEATURES 3.0 ON-VEHICLE HARDWARE 4.0 AUTOMATIC NEXT STOP SYSTEM 5.0 SEMIAUTOMATIC NEXT STOP SYSTEM 6.0 GTI O SIGNS Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE I CODE KENT. NO. I DWG. NO. 17744 1 900835 SCALE NONE REV - SHEET 3 1.0 SCOPE This document gives an overview of the Automatic Next Stop System (ANS) and the Semiautomatic Next Stop System (SANS). It discusses features, hardware and operations of both systems separately. Some hardware items are common between the two systems. For example, the Integrated System Control Units (ISCU), Operator's Display Keyboards (ODK) and audio amplifiers are the same. 2.0 LIST OF FEATURES 2.1 Features For Automatic Next Stop System The Automatic Next Stop System: 1) 2) 3) Announces the destination to boarding passengers when the door opens. Displays the destination on the exterior signs. Automatically announces each approaching stop. The GPS and odometer hardware provide the vehicle's location. 4) Automatically displays each approaching stop on the interior signs. After a specified time or distance, the stop information cancels until the next stop. 5) s) Displays the destination on the interior signs when not displaying stop information. Displays the time of day and date if required. Announces and displays a stop-request message when the stop request system activates. The stop-request display cancels when the door opens. 8) Controls the inside and outside volume levels, independently, to compensate for different ambient noise conditions. 9) Allows for a single destination code entry on the ODK to operate the destination signs, the next stop signs and the voice annunciator. Activates up to sixteen (16) "immediate" announcements, each with a single key stroke on the ODK. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE CODE IDENT. NO. DWG. NO. A 17744 900835 SCALE NONE I REV - I SHEET 7 2.2 Features For Semiautomatic Next Stop System The Semiautomatic Next Stop System: 1) Announces the destination to boarding passengers when the door opens. 2) Displays the destination on the exterior signs. 3) Announces the queued up stop when the announce button activates. Then the next stop queues up. 4) Displays the queued up stop on the interior signs when the announce button activates. After a specified time, the stop information cancels until the next stop. 5) Displays the destination on interior signs when not displaying stop information. 6) Displays the time of day and date if required. 7) Announces and displays a stop-request message when the stop request system activates. The stop-request display cancels when the door opens. S) Controls the inside and outside volume levels, independently, to compensate for different ambient noise conditions. 9) Allows for a single destination code entry on the ODK to operate the destination signs, the next stop signs and the voice annunciator. 10) Activates up to sixteen (16) "immediate" announcements, each with a single key stroke on the ODK. 3.0 ON-VEHICLE HARDWARE 3.1 On-Vehicle Hardware For Automatic Next Stop System: 1) an Integrated System Control Unit (ISCU), see 3.3, 2) a Next Stop Operator's Display Keyboard (ODK), 3) GTI (c) Signs for inside and outside display, 4) a Global Positioning System (GPS) receiver and antennae, 5) a odometer sender (provided by others), 6) an public address amplifier with speaker select, 7) and speakers. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE CODE IDENT. NO. A 17744 DWG. NO. 900835 SCALE NONE REV - I SHEET 9 3.2 On-Vehicle Hardware For Semiautomatic Next Stop System: 1) an Integrated System Control Unit (ISCU), see 3.3, 2) a Next Stop Operator's Display Keyboard (ODK), 3) GTI (r) Signs for inside and outside display, 4) a remote announce push-button, 5) an public address amplifier with speaker select, 6) and speakers, as required. 3.3 Integrated System Control Unit (ISCU) The ISCU is an easily serviced unit, as it is modular in design. Five plug-in assemblies are line replaceable units (LRU). The case houses a back plane board with four card slots. The ISCU is the same for both the ANS and the SANS; some external cable connections are different between the two applications. All cable connections to the ISCU are from the rear panel for flexibility of installation and for ease of maintenance. See 3.3.1 through 3.3.5 for descriptions of the LRUs. 3.3.1 Integrated Voice Annunciator (IVA) The Integrated Voice Annunciator (IVA) is a single board that plugs into a back-plane slot in the ISCU. It has one transformer coupled audio output. The output level adjusts to accommodate the input requirements of various public address amplifiers. There are four layers of adjustment for the output level (volume control). 1) Removable jumpers on the IVA board set during installation. 2) Master volume control selected by the SPB programming. 3) Individual announcement volume selected by programming (announcement control). 4) On-the-fly volume level adjustments calculated according to the noise level detected by the ambient noise sensing microphones. The volume level of any announcement results from the combination of all four of the above factors. The inside noise sensing microphone effects the inside announcements, while outside noise sensing microphone effects the outside announcements. The noise level sensing proportionally increases the volume in sixteen discrete steps. The IVA has two inputs for noise-sense microphones to independently monitor the ambient noise levels inside and outside the vehicle. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO TEXAS 75074-0278 SIZE A code IDENT No. 17744 DWG. NO. 900835 SCALE NONE REV - SHEET 10 The IVA plays back announcements recorded in five different sampling rates. The highest rate gives the highest quality of voice or music reproduction, but it also requires the most memory. Mixing announcements recorded with different sampling rates gives the best compromise between reproduction quality and memory utilization. Music or tones recorded at a 32K Hz rate and voice at a 10K Hz rate makes a good compromise. Sampling rates: 1) 8K Hz, 2) 10K Hz, same as standard Luminator Voice Annunciator (LVA), 3) 16K Hz, 4) 24K Hz, 5 32K Hz. 3.3.2 Mufti-function I/O Interface The "Mufti-function" I/O Interface board plugs into the lSCU's back plane. 1t provides the interface circuitry for: 1) individually Monitoring the status of: the front door, the stop-request system, the announcement-repeat push button and the announcement push button (4 inputs). 2) Enabling the audio amplifier and routing its output to different speaker locations (4 outputs). 3) A serial communications channel for connection to the GPS receiver. 4) The ANS odometer input which connects to a odometer sender. 5) An RS-232 interface for temporary connection to a PC for system debug. The "Mufti-function" I/O has eight DIP switches for adjusting the ANS odometer. 3.3.3 System Processor Board (SPB) The System Processor Board has a microprocessor, 32K bytes of RAM, at least 128K byte FLASH EPROM memory, two (2) serial communication channels and a 5 volt to 12.5 volt up-converter. It plugs into the back plane board. One use of the FLASH memory is for non-volatile storage of destination code entries and other system parameters. It also contains the program that communicates with the Memory Transfer Unit (MTU). The GTI (r) Signs communicate with the SPB through one of the serial channels and the associated RS-485 interface IC. The other serial channel connects to the "Multi-function" I/O Interface board's RS-232 interface for system debug. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 750740278 SUE CODE IDENT. N0. DWG. NO. A 17744 900835 SCALE NONE REV'- SHEET 7 3.3.4 Solid State Disk Drive (SSDD) board The Solid State Disk Drive has 32K bytes of RAM and an interface connector for a memory card (standard PCMCIA format). The memory card stores the program, data and recorded announcements for the next stop system. A light-emitting diode (LED) flashes rapidly when the SPB is reading recorded announcement data from the memory card. Memory utilization is largely dependent upon the recorded announcements. The announcements occupy approximately 90 percent of the memory card. The following table gives an approximate range of announcement capacity (play back time). Note, an exact playback time (for a given card size and recorded sampling rate) is not given because the amount of commonly repeated phrases throughout the repertoire effects the amount of data compression. Data compression is also effected by the amount of effort expended in the recording and digitizing process. Next Stop System Memory Capacity Item Card Size Percent Utilized Recorded Playback Time By Voice Sampling Rate (Minutes) 1 4 MB 92.5 8K Hz 12.6 to 15.8 2 4 MB 92.5 10K Hz 10.0 to 12.6 3 4 MB 92.5 16K Hz 6.3 to 7.9 4 4 MB 92.5 24K Hz 4.2 to 5.3 5 4 MB 92.5 32K Hz 3.2to4.0 6 10 M13 97 10K Hz 26.5 to 33.1 7 20 MB 98 10K Hz 54.6 to 66.9 Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 750740278 size A code VENT. No. 17744 DWG. NO. 900835 SCALE NONE I REV - I SHEET 12 3.3.5 Integrated System Control Unit Power Supply The Power Supply plugs into the ISCU, but it does not occupy a back-plane slot. It operates on either 24 V or 37 V vehicles with an input voltage operating range from 19 VDC to 45 VDC. It features: 1) Vehicle ground to logic ground isolation. 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) 70 percent efficiency, minimum, at 37.5 VDC input voltage. Input over voltage shutdown protection. Input under voltage shutdown protection. Input voltage transient protection. Input reverse polarity protection (blow fuse) 5.1 V (+ or - 2%) output with up to 7 A loading. 8.0 V (+ or - 5%) output with up to 1.25 A loading. Output over voltage shutdown protection. Output current limiting and short circuit protection. LED for 5 volt output indicator. LED for 8 volt output indicator. LED for input power indicator Luminator A Mark 1V Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE CODE 11084T. NO. 17744 DWG. NO. 900835 SHEET 13 SCALE NONE REV - 4.0 AUTOMATIC NEXT STOP SYSTEM (ANS) 4.1 ODK Interface To The Automatic Next Stop System 4.1.1 Standard Route Selection Method The operator's display keyboard (ODK) provides all of the controls that are necessary to operate the Automatic Next Stop System (ANS). Select a destination with either the DEST A or DEST B key. The ANS correctly initializes when the operator enters the destination code with the vehicle stopped at the beginning of the route. To start a route at a stop other than at the beginning, 1) Enter the destination code. 2) Open the front door to enable the automatic calibration of the ANS odometer (see 4.4.4). 3) Verify the ODK displays the corresponding location within 15 seconds. This indicates the system found the vehicle's location (using the GPS receiver), and the system initialized. Go to step five (5). Otherwise, the vehicle's location is not found; go to step four (4). This happens, for example, when an adjacent stop location is closer than 150 meters, or when the GPS receiver is not tracking. 4) Push the ODK's NEXT or PREVIOUS key. Pressing the NEXT key advances the ANS by one stop. Repeat this action until the stop displayed on the O K corresponds to the vehicle's location. The PREVIOUS key moves the ANS backwards one stop. Use this key if the vehicle's location precedes the stop displayed on the ODK. 5) Close the front door and proceed on the route. 4.1.2 Optional Route Selection Method As an option, the route selection is programmable so that a combination of the ROUTE and P/R keys with either the DEST A or DEST B key selects a unique route. This option, for example, allows the following unique route combinations: 1) Press ROUTE, 1, ENTER, DEST A, 10, ENTER for "1 DOWNTOWN". 2) Press ROUTE, 2, ENTER, DEST A, 10, ENTER for "2 DOWNTOWN". 3) Press P/R, 1, ENTER, DEST A, 10, ENTER for "DOWNTOWN", "EXPRESS". 4) Press P/R, 2, ENTER, DEST A, 10, ENTER for "DOWNTOWN", "LOCAL". Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE I CODE DENT. NO. 17744 SCALE NONE REV - DWG. NO. 900835 SHEET 14 4.1.3 Manually Initiated Announcements The REPEAT key announces the previous announcement. The ANNOUNCE key has no function except in the maintenance mode, explained in 4.2.1. Pressing a number key (0 through 9) or a letter key (A through F) causes an immediatekey announcement when so programmed. Except, when pressed in connection with a code entry sequence or a maintenance mode sequence. Opening the front door activates an exterior announcement to advise boarding passengers of the vehicle's destination. Pressing a stop request button initiates a stop-request announcement and message. 4.2 ODK Automatic Next Stop System Maintenance Mode The maintenance mode has two features: 1) To manually verify each next stop announcement and sign display on new routes (see 4.2.1), and 2) To adjust the ANS odometer input (see 4.2.2) Entering a special destination code activates the maintenance mode. For example, enter 9999 with either the DEST A or DEST-B key. The maintenance mode disables the immediate announcements, and enables the following keys perform maintenance mode functions only: 1) The A key starts the announcement and message verification feature. 2) The B key ends the announcement and message verification feature. 3) 1 key cancels any previous ANS odometer input adjustment. 4) 0 key initiates the ANS odometer measurement. 5) ENTER key terminates the ANS odometer measurement sets the adjustment factor. h^ Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE A CODE DENT. NO. 17744 DWG. NO. 900835 SHEET 15 SCALE NONE REV - 4.2.1 Procedure For Verification Function 1) Activate the maintenance mode (press DEST A, 9999, ENTER). 2) Start the verification feature (press A). 3) Select a route to verify (for example, press DEST A, 10, ENTER). 4) Verify a stop announcement and message display (press ANNOUNCE), or verify a stop message displays only (press NEXT or PREVIOUS). 5) To verify another stop, go to step four (4) above. 6) To select another route, go to step three (3) above. 7) To end verification procedure, go to step eight (8) below. ; 8) Activate the maintenance mode (press DEST A, 9999, ENTER). 10) End the verification feature (press B). 11) Deactivate the maintenance mode (for example, press DEST A, 2, ENTER). 4.2.2 Procedure For ANS Odometer Adjustment Function 1) Set "Mufti-function" I/O Interface's DIP switch positions 4 through 8 to OFF - 2) Activate the maintenance mode (press DEST A, 9999, ENTER). 3) Position the vehicle at the starting point of a specifically measured course 4) Initiate the ANS odometer measurement (press 0). 5) Drive in a straight line to the end of the course, and stop (for example 150 ft.). 6) Terminate the ANS odometer measurement, and save (press ENTER). 7) Deactivate the maintenance mode (for example, press DEST A, 2, ENTER). 8) If the ANS odometer measurement results in a correction of greater than plus or minus fifteen (15) percent, the adjustment cancels. 4.2.3 Procedure For Canceling The ANS Odometer Adjustment 1) Activate the maintenance mode (press DEST A, 9999, ENTER). 2) Cancel the ANS odometer measurement, and save (press 1). 3} Deactivate the maintenance mode (for example, press DEST A, 2, ENTER). Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SUE CODE IDENT. No. DWG. No. A 17744 900835 SCALE NONE REV - SHEET 16 4.3 Mufti-function I/O Interface To The Automatic Next Stop System The "Multi-function" 1/0 interface has five functions: 1) ANS odometer input (see 4.3.1). 2} Global Position System (GPS) interface (see 4.3.2). 3) Remote switch inputs (see 4.3.3). 4) Audio amplifier on-and-off keying, and speaker selection (see 4.3.4). 5) RS-232 communications drivers for a system debug monitor (see 4.3.5). 4.3.1 ANS Odometer Input. The ANS odometer input connects to a digital odometer sender. An optical isolator circuit isolates the ANS logic ground from the odometer sender's ground. A microprocessor is the heart of the ANS odometer circuit. It counts the odometer sender's pulses, scales this count by dividing by a programmable integer constant, and saves the scaled count within its own non-volatile memory. The microprocessor also reads the on or off state of eight (8) DIP switches. The ANS odometer circuit's microprocessor communicates with the System Processor Board (SPB) through a serial channel. Through this communication channel, the ANS odometer receives commands from the SPB. In response to these commands, it either sends data to the SPB or receives data from the SPB. The SPB requests the current ANS odometer value repetitively at one(1) second intervals to track the vehicle's location. Upon power up of the ANS, the SPB requests the status of the DIP switch setting. From the DIP switch setting the SPB calculates a conversion factor to convert the ANS odometer count to units of distance (feet or meters). Also, upon power up, the SPB sends the integer scale factor to the ANS odometer. The SPB determines from all the automatic or ODK inputs when to send a calibrated odometer count to the ANS odometer. This occurs on new destination entry, or when the door opens at specified stops and the ANS locates the vehicle's position (see 4.4.4). Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 750740278 SUE I CODE DENT. NO. 17744 SCALE NONE DWG. NO. 900835 REV - I SHEET 13 DIP Switch Setting 1) Positions 1 to 3 select one of eight different ANS odometer conversion factors, where ON is a binary 1 and OFF is a binary 0. Position 1 is the most significant binary value. This allows selection of one conversion factor from a pool of up to eight to facilitate a fleet with up to eight vehicle types (different make or model). 2) Position 4 designates a plus sign (+) when OFF and a minus sign (-) when ON. This sign applies to the integer selected with switch positions 5 to 8. 3) Positions 5 to 8 select an integer multiplier from 0 to 15. ON is a binary 1 and OFF is a binary 0. Position 5 is most significant. This integer, multiplied by both the percentage correction factor and the conversion factor constitutes an adjustment offset. The adjustment offset adds to or subtracts from the conversion factor according to switch position 4. Programmed into the SPB are up to eight (8) different ANS odometer conversion factors and a single percentage correction factor. Example, a vehicle that produces 300 odometer pulses per meter, requires a conversion factor of three hundred (300). If the desired resolution of adjustment is one percent (1 %), the percentage correction factor equals 0.01. To make an adjustment of plus three percent (+3%), set switch position 4 to OFF (+) and switch positions 5 to 8 to "0011" (position 5 is most significant). Formula: Adjusted Conversion Factor = Conversion Factor + (Conversion Factor * Switch setting * percentage correction factor) . Example: 300 + (300 ` 3 " 0.01) = 309. 4.3.2 Global Position System (GPS) Interface The "Mufti-function" I/O board provides an RS-232 communication channel through which the SPB communicates with the GPS receiver, using the TSIP protocol. The GPS receiver sends current time, latitude, longitude and the tracking status to the SPB. 4.3.3 Remote Switch Inputs Four optically isolated inputs (provided on the "Multi-function" I/O board, designated by numbers 1 to 4) supply the status of the following conditions: 1) The front door is open, input 1. 2) The stop request system is active, input 2. 3) The previous-announcement repeat push button is active, input 3 (same as the ODK REPEAT key, 4.1.3). 4) The announce push button is active. Though usually not connected, this input provides same function as the ANNOUNCE key on the ODK (see 4.2.1). Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE I CODE DENT. NO. 17744 SCALE NONE I REV - DWG. NO. 900835 SHEET 18 L 4.3.4 Audio Amplifier On-And-Off Keying, And Speaker Selection The "Multi-function" I/O board controls the speaker selection and the audio amplifier's onand-off keying feature. Each output has a number designation. When an output activates as a result of an announcement, it is only active for the duration of the announcement. The designations are: 1) Key on the amplifier, output 1. 2) Select speaker one, output 2. 3) Select speaker two, output 3. 4) Select speaker three output 4. For a single-channel audio amplifier, output 2 selects the outside speaker. When output 2 is not active the inside speaker enables. This allows inside announcements with the public address microphone. 4.3.5 RS-232 Communications Drivers For A System Debug Monitor To display debug information, connect a personal computer to the "Multi-function" 1/0 debug channel. Run a terminal emulation program such as Microsoft Windows, "Terminal" or Datastorm Technologies, Inc., "PCplus." The communication parameters are: 19200 baud rate, S data bits, 1 stop bit and no parity. Typing the "@" key on the computer, activates the display of debug information. Typing the "#" key, stops the debug information. The ODK response time is slower when displaying the debug information. Debug information displayed: TBD The SPB operating system debug monitor program activates by typing the "!" key. This halts the operation of the SPB. Type the "H" key for help menu. 4.4 Next Stop Activation For Automatic Next Stop System (ANS) Next Stop announcements and messages activate when the inputs from the "Multifunction" I/O board match a programmed set of criteria called an event. Each event has three divisions or groups (A, B and C). When the inputs match any one of the groups in the event, the associated announcements and messages activate. The GPS criteria match when the vehicle's location in latitude and longitude lies within a specified circle. The circle's minimum radius, for a system using a GPS receiver without differential correction, is 150 meters (492 feet). The odometer's criteria match when the ANS odometer value lies within the range specified by the odometer low and odometer high values. The minimum range is the distance traveled within 1 second at the maximum speed the vehicle will pass the location. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 750740278 SIZE CODE Ident. NO. DWG. NO. A 17744 900835 SCALE NONE REV - SHEET 19 t The triggers match when the specified state matches the current state of the trigger's input. There are four (4) possible states: 1) open (or on), designated as true (T), 2) closed (or off), designated as false (F), 3) opened within the last 10 seconds, designated as beginning (B), 4) closed within the last 10 seconds, designated as ending (E). Do not use Trigger 3 in an event definition because it activates the repeat previous announcement function (same as ODK REPEAT key, 4.1.3). Do not use Trigger 4 in an event definition because it has no function (same as OD K ANNOUNCE key, 4.2.1). 4.4.1 The group A criteria are: 1) GPS location (latitude and longitude), 2) GPS circle's radius, 3) Door (trigger 1), 4) Stop Request (trigger 2), 5) Odometer low value, 6) Odometer high value, 4.4.2 The group 8 criteria are: 1) Door (trigger 1), 2) Stop Request (trigger 2), 3) Odometer low value, 4) Odometer high value, 4.4.3 The group C criteria are: 1) Door (trigger 1), 2) Stop Request (trigger 2), 3) Odometer low value, 4) Odometer high value, All the specified items within a group must match the ANS input data for the event to be true. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SUE CODE DENT. NO. DWG. NO. A 17744 900835 SCALE NONE REV ---[-SHEET 16 5.2 Multi-function I/O Interface To The Semiautomatic Next Stop System The "Multi-function" I/O interface has three functions: 1) Remote switch inputs (see 5.2.1). 2) Audio amplifier on-and-off keying, and speaker selection (see 5.2.2). 3) RS-232 communications drivers for a system debug monitor (see 5.2.3). 5.2.1 Remote Switch inputs Four optically isolated inputs (provided on the "Multi-function" I/O board, designated by numbers 1 to 4) supply the status of the following conditions: 1) The front door is open, input 1. 2) The stop request system is active, input 2. 3) The previous-announcement repeat push button is active, input 3 (same as the ODK REPEAT key, 5.1.3). 4) The announce push button is active. This input provides same function as the ANNOUNCE key on the ODK (see 5.1.3). 5.2.2 Audio Amplifier On-And-Off Keying, And Speaker Selection The "Multi-function" I/O board controls the speaker selection and the audio amplifier's onand-off keying feature. Each output has a number designation. When an output activates as a result of an announcement, it is only active for the duration of the announcement. The designations are: 1) Key on the amplifier, output 1. 2) Select speaker one, output 2. 3) Select speaker two, output 3. 4) Select speaker three output 4. For a single-channel audio amplifier, output 2 selects the outside speaker. When output 2 is not active the inside speaker enables. This allows inside announcements with the public address microphone. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SUE code ident. No. A 17744 SCALE NONE REV - DWG. NO. 900835 SHEET 19 c 4.4.4 Results of a true event 1) Specify one (1) to five (5) announcements to associate with the event. 2) Specify a list of messages to associate with the event. For example, an event message list could contain a list of two messages: D12, D51. 3) Specify "calibration" to associate the calibration of the ANS odometer with the event. Also specify the door (trigger 1) open. For the exterior destination announcement, specify an event with only the door (trigger 1) as the criterion, and specify only the destination announcement. For the stop-requested announcement, specify an event with only the stop-request (trigger 2) as the criterion, and specify only the stop request announcement and message. See ?? for canceling the stop request message. 4.5 Next Stop Cancellation A next stop message remains on the GTI O Sign unless a new event activates a different message, or unless the current event has a specified "time-out." Three types of "timeout" cancel a next stop message: 1) when the specified time elapses (seconds), 2) when the ANS odometer exceeds the odometer high criterion, or. 3) when the door opens (for stop-requested message). Four special values of "time-out" enable the options in 2 and 3 above: 1) 996 -- cancel message when ANS odometer exceeds group C odometer high criterion, 2) 997 -- cancel message when ANS odometer exceeds group B odometer high criterion, 3) 998 -- cancel message when ANS odometer exceeds group A odometer high criterion, or 4) 999 -- cancel message when the front door opens. Pressing the NEXT or PREVIOUS key or entering a new destination on the ODK cancels any time-out message. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE CODE DENT. NO. DWG. NO. A 17744 900835 SCALE NONE REV - f SHEET 22 L 5.0 SEMIAUTOMATIC NEXT STOP SYSTEM (SANS) 5.1 ODK Interface To The Semiautomatic Next Stop System 5.1.1 Standard Route Selection Method The operator's display keyboard (ODK) provides all of the controls that are necessary to operate the Semiautomatic Next Stop System (SANS). Select a destination with either the DEST A or DEST B key. The SANS correctly initializes when the operator enters the destination code with the vehicle stopped at the beginning of the route. To start a route on an announcement (other than the beginning), enter the destination code, then press the ODK's NEXT or PREVIOUS key. Pressing the NEXT key advances the SANS by one announcement. Repeat this action to queue up the desired announcement. The ODK shows a preview of what will announce the next time the announcement activates. The PREVIOUS key moves the SANS backwards one stop. Use this key if the desired announcement is before the one displayed on the ODK. 5.1.2 Optional Route Selection Method As an option, the route selection is programmable so that a combination of the ROUTE and P/R keys with either the DEST A or DEST B key selects a unique route. This option, for example, allows the following unique route combinations: 1) Press ROUTE, 1, ENTER, DEST A, 10, ENTER for "1 DOWNTOWN". 2} Press ROUTE, 2, ENTER, DEST A, 10, ENTER for "2 DOWNTOWN". 3) Press P/R, 1, ENTER, DEST A, 10, ENTER for "DOWNTOWN", "EXPRESS". 4) Press P/R, 2, ENTER, DEST A, 10, ENTER for "DOWNTOWN", "LOCAL". 5.1.3 Initiating Announcements The REPEAT key announces the previous announcement. The ANNOUNCE key initiates the announcement indicated on the ODK, and updates the next stop signs. The ODK continues displaying the same announcement for several seconds in a blinking fashion. It then resumes the preview mode by queuing up and displaying the next announcement. A remotely located push button performs the same function as the ANNOUNCE key with more convenient access. Pressing a number key (0 through 9) or a letter key (A through F) causes an immediatekey announcement when so programmed. Except, when pressed in connection with a code entry sequence. Opening the front door activates an exterior announcement to advise boarding passengers of the vehicle's destination. Pressing a stop request button initiates a stop-request announcement and message. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE CODE IDENT. N0. DWG. NO. A 17744 900835 SCALE NONE REV - SHEET 18 5.2.3 RS-232 Communications Drivers For A System Debug Monitor To display debug information, connect a personal computer to the "Multi-function" I/O debug channel. Run a terminal emulation program such as Microsoft Windows, "Terminal" or Datastorm Technologies, Inc., "PCplus." The Baud rate is 19200 Typing the "0" key on the computer, activates the display of debug information. Typing the "#" key, stops the debug information. The ODK response time is slower when displaying the debug information. Debug information displayed: TBD The SPB operating system debug monitor program activates by typing the "!" key. This halts the operation of the SPB. Type the "H" key for help menu. 5.3 Next Stop Activation For Semiautomatic Next Stop System (SANS) Stop announcements and messages occur when the Announce button activates (same as the ODK ANNOUNCE key). Then the next stop queues up and displays on the ODK (see 5.1.3). The announce button, is an implied event criterion. Do not define any criteria for next stop messages and announcements, except: 1) for the exterior destination announcements and 2) for the stop request announcement and message. For these two exceptions, each event has three divisions or groups (A, B and C). When the inputs match any one of the groups in the event, the associated announcements and messages activate. Do not use the GPS criteria and the odometer criteria because there are no corresponding inputs on the "Mufti-function" I/O in the SANS. The triggers match when the specified state matches the current state of the trigger's input. There are four (4) possible states: 1) open (or on), designated as true (T), 2) closed (or off), designated as false (F), 3) opened within the last 10 seconds, designated as beginning (B), 4) closed within the last 10 seconds, designated as ending (E). Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE A CODE DENT. NO. 17744 DWG. NO. 900835 SHEET 24 SCALE NONE I REV - Do not use Trigger 3 in an event definition because it activates the repeat previous announcement function (same as ODK REPEAT key 5.1.3). Do not use Trigger 4 in an event definition because it activates the implied next stop events. 5.3.1 The group A criteria are: 1) GPS location (latitude and longitude), not used, 2) GPS circle's radius, not used, 3) Door (trigger 1), 4) Stop Request (trigger 2), 5) Odometer low value, not used, 6) Odometer high value, not used, 5.3.2 The group B criteria are: 1) Door (trigger 1), 2) Stop Request (trigger 2), 3) Odometer low value, not used, 4) Odometer high value, not used, 5.3.3 The group C criteria are: 1 } Door (trigger 1), 2) Stop Request (trigger 2), 3) Odometer low value, not used, 4) Odometer high value, not used, All the specified items within a group must match the SANS input data for the event to be true. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 750740278 SIZE A CODE VENT. NO. 17744 DWG. NO. 900835 SHEET 21 SCALE NONE t REV - ROUTE PHRASES a a 4 ) , c ; a 82 ROUTE 5 SOUTH BOUND SOUTH AVENUE TO STRONG HOSPITAL 83 ROUTE 5 SOUTHBOUND SOUTH AVENUE AL SIGL STRONG HOSPITAL 84 ROUTE 5 SOUTHBOUND SOUTH AVENUE TO COMMUNITY HOSPITAL 85 ROUTE 5 SOUTHBOUND AL SIGL TO COMMUNITY HOSPITAL 86 ROUTE 5 SOUTHBOUND SOUTH AVENUE TO COMMUNITY HOSPITAL AND GREEN KNOLLS 87 ROUTE 5 SOUTHBOUND SOUTH AVENUE TO STRONG HOSPITAL AND COMMUNITY HOSPITAL 89 ROUTE 5 SOUTHBOUND SOUTH AVENUE TO COMMUNITY HOSPITAL AND MONROE COMMUNITY COLLEGE 91 ROUTE 5 SOUTHBOUND SOUTH AVENUE TO STRONG HOSPITAL, COMMUNITY HOSPITAL, AND MONROE COMMUNITY COLLEGE 78 ROUTE 5 NORTHBOUND SAINT PAUL TO SUMMER VILLE 76 ROUTE 5 NORTHBOUND SAINT PAUL TO SENBCA PARK Z00 79 ROUTE 5 NORTHBOUND SAINT PAUL TO SUMMERVILLE VIA SENECA PARK Z00 so ROUTE 5 NORTHBOUND SAINT PAUL TO SUMMERVILLE VIA IRONDEQUOIT PLAZA 173 11 ROUTE* NORTHBOUND JOSEPH AVENUE 174 11 ROUTE .g south CLINTON TO STATE HOSPITAL southbound S 178 It ROUTE SOUTH CLINTON TO STATE HOSPITAL VIA GOODMAN STREET 176 11 ROUTE SOUTH CLINTON TO STATE southbound HOSPITAL AND LAC DE VILLE 180- ROUTE south CLINTON TO STATE /I southbound HOSPITAL AND LAC DE VILLE VIA GOODMAN 175 11 southbound ROUTE SOUTH CLINTON TO STATE HOSPITAL AND MONROE DEVELOPMENTAL CENTER 179 11 southbound ROUTE SOUTH CLINTON TO STATE HOSPITAL AND MONROE DEVELOPMENTAL CENTER VIA GOODMAN 177 11 southbound ROUTE SOUTH CLINTON TO STATE HOSPITAL AND MONROE DEVELOPMENTAL CENTER VIA LAC DE VILLE 181 ROUTE SOUTH CLINTON TO STATE 11 southbound HOSPITAL, MONROE DEVELOPMENTAL CENTER AND LOCK DR VILLE VIA GOODMAN GPS CALIBRATION LOCATIONS NORTH WEST ROUTE 5 NORTHBOUND LATITUDE LONGITUDE LOCATION POSITION POSITION Monroe Community College 43.10116 77.61182 East Henrietta & Crittenden 43.10581 77.61626 Monroe Community Hospital 43.11199 77.61803 Strong Memorial Hospital 43.12313 77.62357 South Ave. & Fort Hill Terr. 43.12177 77.61548 5. Clinton & Byron 43.14848 77.60466 5. Clinton S Broad 43.15480 77.60518 St. Paul & Upper Falls Blvd. 43.16745 77.61714 St. Paul & Hart 43.17018 77.62005 St. Paul & Clifford 43.17366 77.62396 St. Paul & Avenue A 43.17778 77.62501 St. Paul 8 Avenue E 43.18070 77.62532 St. Paul 8 Norton 43.18683 77.62241 Parliament Arms Apts. 43.19520 77.61786 Seneca Park Zoo 43.20505 77.61786 Irondequoit Plaza 43.20899 77.62449 Cooper S Montclair 43.21996 77.59867 St. Paul & Thomas 43.23111 77.59911 St. Paul 8 Pinecrest 43.23812 77.59939 Summerville Loop 43.25468 77.60361 GPS CALIBRATION LOCATIONS NORTH WEST ROUTE 5 SOUTHBOUND LATITUDE LONGITUDE LOCATION POSITION POSITION Summerville Loop 43.25468 77.60361 St. Paul 8 Thomas 43.23111 77.59911 Cooper 8 Thorncliffe 43.21594 77.59829 Irondequoit Plaza 43.20899 77.62449 Seneca Park Zoo 43.20505 77.61786 Parliament Arms Apts. 43.19520 77.61786 St. Paul 8 Norton 43.18683 77.62241 St. Paul 8 Avenue E 43.18070 77.62532 St. Paul 8 Avenue A 43.17778 77.62501 St. Paul 8 Clifford 43.17366 77,62396 St. Paul 8 Hart 43.17018 77.62005 St. Paul 8 Upper Falls Blvd. 43.16745 77.61714 Plaza Apartments 43.15916 77.60996 Public Library (Rundel) 43.15451 77.60789 Strong Memorial Hospital 43.12313 77.62357 Mt. Hope 8 Lattimore 43.11889 77.62043 Monroe Community Hospital 43.11199 77.61803 East Henrietta 8 Crittenden 43.10581 77.61626 Monroe Community College 43.10116 77.61I82 5.3.4 Results of a true event 1) Specify one (1) to five (5) announcements to associate with the event. 2) Specify a list of messages to associate with the event. For example, an event message list could contain a list of two messages: D12, D51. 3) Do not specify "calibration" because the SANS has no ANS odometer input. For the exterior destination announcement, specify an event with only the door (trigger 1) as the criterion, and specify only the destination announcement. For the stop-requested announcement, specify an event with only the stop-request (trigger 2) as the criterion and specify only the stop request announcement and message. See 'for canceling the stop request message. 5.4 Next Stop Cancellation A next stop message remains on the GTI (c) Sign unless a new event activates a different message, or unless the current event has a specified "time-out." Two types of "time-out" cancel a next stop message: 1) when the specified time elapses (seconds), 2) when the door opens (for stop-requested message). A special value of "time-out" enables the option 2 above: 999 -- cancel message when the front door opens. Pressing the NEXT or PREVIOUS key or entering a new destination on the ODK cancels any time-out message. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SIZE A CODE DENT. NO. I DWG. NO. 17744 1 900835 SCALE NONE REV - SHEET 22 6.0 GTI (c) SIGNS Each GTI O Sign has a designation for the type of message it will display. This allows the outside signs to display different information than the inside signs. The outside signs display the destination and P/R messages. The inside signs- display next stop information (according to the next stop operation4:0 and 3:0). When creating a new sign configuration, specify (for each sign and ODK): 1) the message-type designation and 2) the default message-type designation. Apply any combination of the following designations to the ODK or signs as desired: 1) Destination A, 2) Destination B, 3) P/R, 4) Next Stop, and 5) Preview (for SANS ODK only). Default designations apply to Next-Stop-only designated signs (when Next Stop messages cancel; For example, the next stop sign defaults to the destination message when the message-type default is Destination A and B. Luminator A Mark IV Industries Company 1200 EAST PLANO PARKWAY PLANO, TEXAS 75074-0278 SUE A code ident. No. 17744 DWG. NO. 900835 SCALE NONE REV - SHEET 23 4 VI. NEXT STOP STING pEST , ROUTE 5 SOUTHBOUND SAINT PAUL AND SOUTH AVE V# PARAMETERS ANNOUNCENENT NEXT STOP SIGN . use 0 FOR - l. NOW APPROACHING SAINT PAUL BOULEVARD AND LAKE SHORE BOULEVARD 2 NOW APPROACHING SAINT PAUL BOULEVARD AND _ _ THOMAS AVENUE 3 ' NOW APPROACHING SAINT PAUL BOULEVARD AND COOPER ROAD 4 NOW APPROACHING IRONDEQUOIT PLAZA TRANSFERS FOR ROUTES 3-GOODMAN, 4-HUDSON, NORTH 5 NOW APPROACHING SAINT PAUL BOULEVARD AND TITUS AVENUE 6 NOW APPROACHING IMPERIAL COURT APARTMENTS 7 NOW APPROACHING SENECA PARK Z00 8 NOW APPROACHING PARLIAMENT ARMS APARTMENTS 9 ' NOW APPROACHING SENECA TOWERS 10 NOW APPROACHING SAINT PAUL STREET AND SET GREEN DRIVE NORTON STREET 11 NOW APROACHING ROCHESTER SCHOOL FOR THE DEAF 12 NOW APPROACHING SAINT PAUL STREET AND AVENUE E 13 NOW APPROACHING SAINT PAUL AND CLIFFORD AVENUE 14 NOW APPROACHING SAINT PAUL STREET AND UP P R FALLS BOULEVARD 15 NOW APPROACHING SAINT PAUL STREET AND WAR STREET SAINT SIMONS TERRACE 16 NOW APPROACHING PLAZA APARTMENTS 17 NOW APPROACHING SAINT PAUL STREET AND EAST MAIN STREET/ HOLIDAY INN/CONVENTION CENTER / TRANSFERS FOR ROUTES EASTBOUND, -WESTBOUND, AND SOUTHBOUND. 18 NOW APPROACHING SOUTH AVENUE AND BROAD STREET PUBLIC LIBRARY 19 NOW APPROACHING SOUTH AVENUE AND ALEXANDER STREET SOUTHVIEW TOWERS 20 NOW APPROACHING SOUTH AVENUE AND LINDEN STREET 21 NOW APPROACHING NUMBER 12 SCHOOL/HIGHLAND HOSPITAL _ NOW APPROACHING SAINT JOHNS NOME 22 23 NOW APPROACHING ELMWOOD AVENUE/AL SIGL CENTER 24 NOW APPROACHING STRONG MEMORIAL HOSPITAL TRANSFER FOR ROUTES 8 GENESEE PARK BOULEVARD, 18 UNIVERSITY 19 SOUTH PLYMOUTH H 25 NOW APPROACHING COUNTY SOCIAL SERVICES BUILDING 26 NOW APPROACHING COMMUNITY HOSPITAL 27 [NOW APPROACHING MONROE COMMUNITY COLLEGE 14 NOW APPROACHING SAINT PAUL STREET AND AVENUE E 15 NOW APPROACHING ROCHESTER SCHOOL FOR THE ' DEAF 16 NOW APPROACHING SAINT PAUL STREET AND NORTON SWEET/ SETH GREEN DRIVE 17 NOW APPROACHING SENECA TOWERS 18 NOW APPROACHING PARLIAMENT ARMS APARTMENTS 19 NOW APPROACHING IMPERIAL COURT APARTMENTS 20 NOW APPROACHING SAINT PAUL BOULEVARD AND TITUS AVENUE 21 NOW APPROACHING IRONDEQUOIT PLAZA TRANSFERS FOR ROUTES 3 GOODMAN, 4 HUDSON, 7 NORTH CLINTON 22 NOW APPROACHING SAINT PAUL BOULEVARD AND COOPER ROAD _ NOW APPROACHING SAINT PAUL BOULEVARD AND _ 23 THOMAS AVENUE 24 NOW APPROACHING SAINT PAUL BOULEVARD AND LAKESHORE BOULEVARD 25 NOW APPROACHING SUMMERVILLE LOOP ROUTE 11 SOUTHBOUND DEST , JoESPH/soUTH cLINToN 1 NOW APPROACHING EAST RIDGE ROAD AND SENECA ' AVENUE 2 NOW APPROACHING SENECA AVENUE AND NORTON STREET SILVER STADIUM 3. NOW APPROACHING JOSEPH AVENUE AND AVENUE 4 NOW APPROACHING JOSEPH AVENUE AND CLIFFORD AVENUE 5 NOW APPROACHING JOSEPH AVENUE AND UPPER FALLS BOULEVARD b NOW APPROACHING AMTRAK STATION 7 NOW APPROACHING PLAZA APARTMENTS. 8 NOW APPROACHING SAINT PAUL STREET AND EAST MAIN STREET/ HOLIDAY INN/ CONVENTION CENT R TRANSFER FOR ROUTES EASTBOUND, WESTBOUND SOUTHBOUND 9 NOW APPROACHING SOUTH AVENUE AND BROAD STREET PUBLIC LIBRARY 10 NOW APPROACHING ASSOCIATION FOR THE BLIND AND VISUAL IMPAIRED 11 NOW APPROACHING SOUTH CLINTON AVENUE AND , ALEXANDER STREET/ARC WORKS AND MONROE MIDDLE SCHOOL 12 NOW APPROACHING SOUTH CLINTON AVENUE AND GREGORY STREET 13 NOW APPROACHING PINNACLE PLACE APARTMENTS 14 NOW APPROACHING SOUTH CLINTON AVENUE AND HIGHLAND AVENUE 15 NOW APPROACHING SOUTH CLINTON AVENUE AND ELMWOOD AVENUE/ MCQUAID HIGH SCHOOL TRANSFER FOR ROUTES 1.8 UNIVERSITY, 19 SOUTH PLYMOUTH m a 16 NOW APPROACHING SOUTH GOODMAN STREET AND HIGHLAND AVENUE 17 NOW APPROACHING SOUTH GOODMAN STREET ELMWOOD AVENUE TRANSFERS FOR ROUTES 18 UNIVERSITY, 19TH SOUTH PLYMOUTH 18 NOW APPROACHING LOEHMANNS PLAZA 19 NOW APPROACHING ROCHESTER EYE INSTITUTE 20 NOW APPROACHING ROCHESTER PSYCHIATRIC CENTER 21 NOW APPROACHING MONROE DEVELOPMENTAL CENTER a a a 0 z e v N DEST ROUTE 11 NORTHBOUND SOUTH CLINTON/JOSEPH 1 NOW APPROACHING MONROE DEVELOPMENTAL CENTER 2 NOW APPROACHING ROCHESTER PSYCHIATRIC CENTER 3 NOW APPROACHING ROCHESTER EYE INSTITUTE 4 NOW APPROACHING LOEHMANNS PLAZA 5 NOW APPROACHING SOUTH GOODMAN STREET AND ELMWOOD AVENUE TRANSFERS FOR ROUTES 18 UNIVERSITY, 19 SOUTH PLYMOUTH b NOW APPROACHING SOUTH GOODMAN STREET AND HIGHLAND AVENUE 7 NOW APPROACHING SOUTH CLINTON AVENUE AND ELMW00D AVENUE TRANSFERS FOR ROUTES 18 UNIVERSITY, 19 SOUTH PLYMOUTH 8 NOW APPROACHING SOUTH CLINTON AVENUE AND HIGHLAND AVENUE 9 NOW APPROACHING PINNACLE PLACE APARTMENTS lo NOW APPROACHING SOUTH CLINTON AVENUE AND GREGORY STREET 11 NOW APPROACHING SOUTH CLINTON AVENUE AND ALEXANDER STREET/ARC WORKS AND MONROE MIDDLE SCHOOL 12 NOW APPROACHING ASSOCIATION FOR THE BLIND AND VISUALLY IMPAIRED 13 NOW APPROACHING SOUTH CLINTON AND BROAD STREET TRANSFER TO SUBURBAN ROUTES AT MIDTOWN PLAZA a 14 NOW APPROACHING SOUTH CLINTON AVENUE AND EAST MAIN STREET/ MIDTON PLAZA TRANSFERS FOR ROUTES EASTBOUND, WESTBOUND, NORTHBOUND 15 NOW APPROACHING JOSEPH AVENUE AND CENTRAL AVENUE AMTRAK STATION 16 NOW APPROACHING JOSEPH AVENUE AND UPPER FALLS BOULEVARD 17 NOW APPROACHING JOSEPH AVENUE AND CLIFFORD AVENUE 18 Now APPROACHING JOSEPH AVENUE AND AVENUE 19 NOW APPROACHING JOSEPH AVENUE AND NORTON __ STREET SILVER STADIUM 20 NOW APPROACHING NORTH CLINTON AVENUE AND RAU STREET DEST ROUTE 5 NORTHBOUND SOUTH AVENUE/SAINT PAUL V PARAMETERS ANNOUNCEMENT NEXT STOP SIGN use 0 FOR - 1 NOW APPROACHING EAST HENRIETTA ROAD AND WESTFALL ROAD 2 NOW APPROACHING STRONG MEMORIAL HOSPITAL TRANSFERS FOR ROUTES 8 GENESEE PARK BOULEVARD 18 UNIVERSITY 19 SOUTH PLYMOUTH 3 NOW APPROACHING AL SIGL CENTER 4 NOW APPROACHING SAINT JOHNS HOME 5 NOW APPROACHING HIGHLAND HOSPITAL/ NUMBER 12 SCHOOL 6 NOW APPROACHING SOUTH AVENUE AND LINDEN STREET 7 NOW APPROACHING SOUTH AVENUE AND ALEXANDER STREET SOUTHVIEW TOWERS 8 NOW APPROACHING ASSOCIATION FOR THE BLIND ND VISUALLY IMPAIRED 9 NOW APPROACHING SOUTH CLINTON AND BROAD STREET TRANSFER TO SUBURBAN ROUTES AT MIDTOWN PLAZA 10 NOW APPROACHING SOUTH CLINTON AVENUE AND EAST MAIN STREET TRANSFERS FOR ROUTES EASTBOUND, WESTBOUND , NORTHBOUND 11 NOW APPROACHING SAINT SIMONS TERRACE 12 _ NOW APPROACHING SAINT PAUL STREET AND UPPER FALLS BOULEVARD 13 NOW APPROACHING SAINT PAUL STREET AND CLIFFORD AVENUE . a GPS CALIBRATION LOCATIONS ROUTE 11 SOUTHBOUND NORTH WEST LOCATION LATITUDE LONGITUDE POSITION POSITION N. Clinton 8 Rau 43.19309 77.61249 Seneca & Norton 43.18635 77.60837 Joseph 8 Avenue D 43.18045 77.60810 Joseph 8 Clifford 43.17497 77.60759 Joseph 8 Upper Falls Blvd. 43.17085 77.60745 Joseph 8 Ward 43.16561 77.60712 Plaza Apartments 43.15916 77.60996 Public Library (Rundel) 43.15451 77.60789 S. Clinton 8 Byron 43.14848 77.60466 S. Clinton & Highland 43:13000 77.59089 S. Goodman S Highland 43.12981 77.60124 Lac DeVille 8 Lac Kine 43.11779 77.59065 Eye Institute 43.11449 77.59608 Rochester Psyciatric Center 43.12401 77.60661 Monroe Developmental Center 43.11733 77.60413 GPS CALIBRATION LOCATIONS NORTH WEST ROUTE 11 NORTHBOUND LATITUDE LONGITUDE LOCATION POSITION POSITION Monroe Developmental Center 43.11733 77.60413 Rochester Psyciatric Center 43.12401 77.60661 Lac DeVille 8 Lac Kine 43.11779 77.59065 Eye Institute 43.11449 77.59608 S. Clinton 8 Highland 43.13000 77.59089 S. Clinton 8 Field 43.13438 77.59168 S. Goodman 8 Highland 43.12981 77.60124 Pinnacle Place 43.14059 77.59650 5. Clinton 8 Broad 43.15480 77.60518 Joseph 8 Ward 43.16561 77.60712 Joseph 8 Upper Falls Blvd. 43.17085 77.60745 Joseph 8 Clifford 43.17497 77.60759 Joseph 8 Avenue D 43.18045 77.60810 Seneca 8 Norton 43.18635 77.60837 N. Clinton & Rau 43.19309 77.61249 Appendix E Revision Feb. '95 ODK OPERATION (Beginning of Route) 1. PLACE THE FRONT DOORS IN LINE WITH THE BUS STOP SIGN AT THE BEGINNING OF THE ROUTE. 2. SELECT THE DESTINATION CODE BY PRESSING EITHER THE "DEST A" OR "DEST B" KEY. PRESS THE NUMBER KEYS ASSOCIATED WITH DESTINATION "1, 2,3,". PRESS THE "ENTER " KEY. 3. WAIT S TO 15 SECONDS WHILE VIEWING THE ODK. WITHIN THAT TIME THE ODK SHOULD DISPLAY ITS "CURRENT LOCATION" AND "ROUTE DESTINATION". THE COACH IS READY TO PROCEED ON THE ROUTE. ODK COACH CALIBRATION PLEASE NOTE: USE THIS PROCEDURE WHEN COACH IS FORCED OFF IT'S NORMAL ROUTE OR A BUS IS PUT IN SERVICE AT MID ROUTE. 1. THE DRIVER SHOULD PULL OVER TO THE NEAREST "GPS CALIBRATION POINT" WITH THE FRONT DOORS IN LINE WITH THE BUS STOP SIGN. 2. CYCLE THE FRONT DOORS BY OPENING AND CLOSING THEM. 3. WAIT 5 TO 10 SECONDS WHILE VIEWING THE ODK. THE ODK SHOULD DISPLAY WITHIN THAT time THE "CURRENT LOCATION" IF CURRENT LOCATION IS NOT CORRECT, USE THE "NEXT" AND "PREVIOUS" KEYS TO SCROLL THROUGH THE LISTING UNTIL THE "CURRENT LOCATION" MATCHES YOUR PRESENT LOCATION. 5. THE BUS AT THIS TINE IS READY TO CONTINUE ON ITS ROUTE. ".'94 ODK OPERATION Selection the Destination Code by pressing either the Dest. A or: Dest. B key. Press the Number Keys associated with Destination. 1 T7 2T3 * Press the Enter key. * Once the Destination is entered it will display on ODK. * ?lace the front doors in line with the bus stop sign at the beginning of the route. * Cycle the doors by opening and closing them. * Wait 5 to 15-seconds while viewing the ODK. Within that time the oo I DESTINATION -it's CURRENT BUS STOP LOCATION and ROUTE * Once the ODK has displayed it's current location this will indicate the system has calibrated the odometer. The coach is ready to proceed on the route. Aug.'94 ODK COACH CALIBRATION * USE THIS PROCEDURE AT THE START OF THE FIRST TRIP ON THE LINE * USE THIS PROCEDURE WHEN COACH IS FORCED OFF ITS NORMAL ROUTE BECAUSE OF A DETOUR OR IF THE ANNOUNCEMENTS ARE NOT BEING MADE AS BUS APPROACHES THE CORRECT LOCATIONS: * The driver should pull over to nearest GPS Calibration Point. * Here, the driver should position the front doors in line with the bus stop sign. * Verify on the ODK that the correct destination number has been entered. - This can be done by pressing Dest. A `or Dest. B key. - When either of the keys are pressed the code should appear on the display. If the destination code is correct, then press the Enter key. If not , then enter select the correct Code Numbers and then press Enter . Wait 5 to 15 seconds for ODK to update. * Once the ODK has updated, cycle the front doors by opening and closing them. * Wait 5 to 10 seconds while viewing the ODK. The ODK should display within that time the CURRENT BUS STOP LOCATION AND [ROUTE DESTINATION. * The bus at this time is ready to continue on its route. GPS CALIBRATION LOCATIONS Route 11 Northbound Route 11 Route 11 Southbound 1. Monroe Developmental Center 1. rd . Clinton & Rau ... Psychiatric Center ?. Seneca & Norton 3. Lac Deville & Lac Kine 3. Joseph & Avenue D 4. Eye Institute 4. Joseph & Clifford . S. Clinton & Highland S. Joseph & Upper Falls 6. s. Clinton & Field 6. Joseph & Ward 7. S. Goodman & Highland 7. Plaza Apartments 8. Pinnacle Apartments S. Public Library 9. s. Clinton & Broad 9. Association for the Blind 10. Joseph & Ward 10. S. Clinton & Highland 11. Joseph & Upper Falls 12. Joseph & Clifford 13. Joseph & Avenue D 14. Seneca & Norton 15. N. Clinton & Rau 11. S. Goodman & Highland 12. Lac Deville & Lac Kine 13. Eye Institute 14. Psychiatric Center 15. Monroe Development Center GPS CALIBRATION LOCATIONS Route 5 Route 5 Northbound Route 5 Southbound 1. Monroe Community College 1. Summerville Loop . E. Henrietta & Crittenden 2. St. Paul & Thomas 3. Monroe Community Hospital 3. Cooper & Thorncliffe 4. Strong memorial Hospital 4. Irondequoit Plaza 5. South Ave. & Fort Hill Terrace 5. Seneca Park Zoo 6. Association for the Blind 6. Parliament Arms Apartments 7. s. Clinton & Broad 7. St. Paul & Norton 8. St. Paul & Upper Falls 8. St. Paul & Avenue E 9. St. Paul & Hart 9. St. Paul & Avenue A 10. St. Paul & Clifford 10. St. Paul & Clifford 11. St. Paul & Avenue A 11. St. Paul & Hart 12. St. Paul & Avenue E 12. St. Paul & Upper Falls 13. St. Paul & Norton 13. Plaza Apartments 14. Parliament Arms Apartments 14. Public Library 15. Seneca Park Zoo 15. Strong Memorial Hospital 16. Irondequoit Plaza 16. Hope & Lattimore 17. Cooper & Montclair 17. Community Hospital 18. St. Paul & Thomas 18. E. Henrietta & Crittenden 19. St. Paul & Pinecrest (2nd Stop) 19. Monroe Community college 20. Summerville Loop 01 15 94 07:20 214 423 1513 LUMINATOR DLS. Destination Codes for "N99 Stool' Routes The new destination codes are based Upon •,he old destination codes currently +n use. An additional digit is added to the end of the destination number to differentiate intermediate routes for a -:-.,en final destination for example. ^' the new destination code 1731 has the same exterior sign message as the old destination 73. all of the current destination codes which are now in use are still valid. These destination codes will still place the same messages on the exterior signs, The .,Now Approaching" announcements are disabled when the old destination codes are used. Each of the routes listed below represent a single direction on a route, i.e. either northbound or southbound. The return trip is not listed. Use two of these destination codes to represent the complete round trip. For example the original Destination 0078 and 0084 round trip will now be made up of Destination 781 and 841. To start a route from downtown (instead of one of the listed start of route points), go to a GPS calibration point just before the desired start of route (such as Plaza Apartments). Then enter the desired destination code on the Operators Display. Wait until the Operator's Display shows the desired route. Then open and close the door to calibrate to the current GPS location. The Operator's Display should now show the appropriate current location (for example: "Current Location Plaza Apartments"). Drive the route as normal. Route 11 Joseph & South Clinton Destination 1731 Start of route: MDC or State Hospital End of_route_: Clinton Ave at Rau St. via Lac de Ville Eye Institute, Clinton Ave. From MDC loop around building, UMDC driveway, R/Gatewood Dr, bear left around circle to stop at main entrance, continuing via main driveway. R/EImwood Ave, R/S. Clinton Ave., URue de Ville, R/Lac de Ville, R/Westfail, L/into Rochester Eye Institute, Bear right in front of canopy to stop, continuing straight to "B° Building, R/ at end of drive, R/S. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, bear R/ to Joseph Ave, Seneca Ave, l/Keeler St. Expressway Service Rd, R/N. Clinton Ave, to layover a# Rau 5t. Destination 1732 Start of route: MDC or State Hospital End of mute: Clinton Ave at Rau St. via: S. Clinton Ave (skip Lac de Viile) From MDC, loop around building, UMDC driveway, R/Gatewood Or, bear left around circle to stop at main entrance, continuing via main driveway, R/Elmwood Ave, US. Clinton Ave. to Main & Clinton. Continue via N. Clinton Ave, bear R/ to Joseph Ave, Seneca Ave, L/Keeler St. Expressway Service Rd., R/N Clinton Ave. to layover at Rau St. Destination 1733 08 15 94 07:21 214 423 8515 LUMINATOR DLS. S f route: MDC or State Hospital End of route.:, Clinton Ave at Rau St. S. Goodman St. From MDC. Food around building, L MDC driveway, R/Gatewood Dr. bear left around circle to stop at main entrance, continuing via main driveway, R/Elmwood Ave. L/S Goodman St., L/S Clinton Ave to Main & Clinton Continue via N. Clinton Ave, bear R/ to Joseph Ave, Seneca Ave, L/Keeler St. expressway Service Rd, R/N Clinton Ave. *m layover at Rau St. Destination 1741 St of Route Clinton Ave at Rau St. End o route: State Hospital Via: S. Clinton (skip Lac de Ville) From N. Clinton Ave. -at Rau St. head north on N. Clinton, R/E Ridge Rd, R/Seneca Ave. Joseph Ave, R/Central Ave. UN. Clinton Ave. R/Inner Loop Service Rd. L/St. Paul St. to Main & St. Paul. Continue via South Ave. St.* R/S. Clinton Ave, R/Elmwood Ave, L/into State Hosp to layover at main entrance. Destination 1751 St of route: Clinton Ave at Rau St. End of route: State Hospital/MDC V Via S. Clinton (skip Lac de Villa) - From N, Clinton Ave. at Rau St, head north on N. Clinton, R/E. Ridge Rd, R/Seneca Ave, Joseph Ave, R/Central Ave, UN. Clinton Ave, R/lnner Loop Service Rd, L/St. Paul St. to Main & St. Paul. Continue via South Ave, L/Byron St., R/S Clinton Ave, R/Elmwood Ave, l/into State Hosp to layover at main entrance, continuing around loop to driveway beyond main entrance, follow drive and Gatewood Dr. to MDC entrance, L/MDC driveway, bear left around building to drive at main entrance. Destination 1761 Start of route Clinton Ave at Rau St. End of route: State Hospital Via: L ac de Ville From N. Clinton Ave. at Rau St, head north on N, Clinton, R/E. Ridge Rd. R/Seneca Ave, Joseph Ave, R/Central Ave. L/N. Clinton Ave. R/inner Loop Service Rd, L/St. Paul St. to Main & St. Paul. Continue via South Ave. L/Byron St., R/S Clinton Ave, L/Rue de Ville, R/Lac de Ville Blvd, R/Westfall Rd., L/into Rochester Eye Institute, bear to right in front of canopy to stop, continuing straight to "B" building, R/at end of drive, R/S. Clinton Ave., L/Elmwood Ave, L/into State Hosp to layover at main entrance. Destination 1771 ' Start of route Clinton Ave at Rau St. " End of route: State Hospital/UMDC via Lac de Ville From N Clinton Ave. at Rau St, head north on N. Clinton. R/E. Ridge Rd, R/Seneca Ave. Joseph Ave, R/Central Ave, L/N Clinton Ave, R/lnner Loop 09 15 94 07 : 22 214 423 8515 LUMiNATOR DLS. Service Rd. L/St. Paul St. to Main & St. Paul Continue via South Ave, L/Byron St., R/S Clinton Ave. L/Rue de Ville R/Lac de Ville Blvd, R/Westfall Rd., L/into Rochester Eye institute. Bear to right in front of canopy to stop, continuing straight to "B" building, R/at end of drive R/S. Clinton Ave.. L/Elmwood Ave. L/into State Hosp to layover at main entrance, continuing around loop to driveway beyond main entrance follow drive and Gatewood Dr, to MDC entrance, L/MDC driveway. bear left around building to drive at main entrance. Destination 1781 Start route: Clinton Ave at Rau St. End of route- State Hospital Via: Goodman From N. Clinton Ave. at Rau St, head north on N. Clinton, R/E Ridge Ad, R/Seneca Ave. Joseph Ave. R/Central Ave, L/N Clinton Ave. R/lnner Loop Service Rd. L/St. Paul St, to Main & St. Paul. Continue via South Ave, L/Byron St.. R/S. Clinton Ave, R/S Goodman Ave. R/Elmwood Ave, L/into State Hosp to layover at main entrance. Destination 1791 Start of mute: Clinton Ave at Rau St. End of route: State Hospital/MDC Via: Goodman From N. Clinton Ave. at Rau St, head north on N. Clinton, R/E. Ridge Rd, R/Seneca Ave, Joseph Ave, R/Central Ave, UN. Clinton Ave, R/inner Loop Service Rd, L/St. Paul St. to Main & St. Paul. Continue via south ave L/Byron St., R/S. Clinton Ave, R/S. Goodman Ave. R/Elmwood Ave, L/into State Hosp to layover at main entrance, continuing around loop to driveway beyond main entrance, follow drive and Gatewood Dr. to MDC entrance, L/MDC driveway, bear left around building to drive at main entrance, Destination 1801 St route: Clinton Ave at Rau St. End of route: State Hospital via Goodman - Same as 1781 except exterior sign message is changed From N. Clinton Ave. at Rau St, head north on N. Clinton, R/E Ridge Rd, R/Seneca Ave, Joseph Ave, R/Central Ave, UN. Clinton Ave, R/inner Loop Service Ad, L/St. Paul St. to Main & St. Paul. Continue via South Ave, L/Byron St., R/S. Clinton Ave, R/S. Goodman Ave. R/Elmwood Ave. L/into State Hosp to layover at main entrance. Destination 1811 Start of route: Clinton Ave at Rau St. End of route: State Hospital/MDC via Goodman - Same as 1791 except exterior sign message is changed From N. Clinton Ave. at Rau St, head north on N. Clinton, R/E. Ridge Rd, R/Seneca Ave, Joseph Ave, R/Central Ave, UN. Clinton Ave, R/inner Loop Service Rd, L/St. Paul St. to Main & St. Paul. Continue via South Ave, L/Byron St., R/S. Clinton Ave, R/S. Goodman Ave. R/Elmwood Ave, L/into State Hosp to layover at main entrance, continuing around loop to driveway beyond main entrance, follow drive and Gatewood Dr. to MDC entrance, L/MDC dnveway, bear left around building to drive at main entrance. Route 5 St. PauL& South Destination 761 Start of route Community Hospital f route Seneca Park Zoo via St. Paul St. (skip Strong Hosp From Community Hospital. R/Westfall Rd. LIE. Henrietta Rd, R/Fort Hilt Terrace, L/South Ave, R/Byron St, L S. Clinton Ave cu Main & Clinton Continue via N. Clinton Ave, L/inner Loop Service Rd. R/St. Paul St, L/Parkwood Or to loop at zoo. Destination 762 Start of route: Community Hospital or Strong Hospital End of route Seneca Park Zoo via St. Paul St. From Community Hospital. R/Westfall Rd, L/E. Henrietta Ad, R/Mt. Hope Ave, L/Elmwood Ave. L/into Strong Hospital to layover, L/Crittenden Blvd, straight across to Fort Hill Terrace. L/South Ave. R/Byron St, US. Clinton Ave to Main & Clinton Continue via N. Clinton Ave. L/inner Loop Service Ad, R/St. Paul St L/Parkwood Dr to loop at zoo. Destination 763 Start of route: Monroe Community College En route: Seneca Park Zoo Via: St. Paul St. (skip Community Hosp, skip Strong Hosp) From MCC, R/E. Henrietta Rd. R/Fort Hill Terrace, L/South Ave, R/Byron St, US. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, L/lnner Loop Service Rd. R/St. Paul St. L/Parkwood Dr to loop at zoo. Destination 781 Start of route: Community Hospital End- of route: Summerville Loop Via St. Paul St (skip Strong Hosp, skip Zoo, skip Irondequoit Plaza) From Community Hospital, R/Westfall Rd, LIE. Henrietta Ad, R/Fort Hilt Terrace, l/South Ave, R/Byron St, US. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave* L/lnner Loop Service Rd, R/St. Paul St, St. Paul Blvd to loop at Summerville. Destination 782 Start of route: Community Hospital or Strong Hospital End of route: Summerville Loop V_ St. Paul St. (skip Zoo, skip, Irondequoit Plaza) From Community Hospital, R/Westfall Rd, LIE. , Henrietta Rd, R/Mt. Hope Ave, L/Elmwood Ave, Unto Strong Hospital to layover, l/Crittenden Blvd, straight across to Fort Hill Terrace, L/South Ave, R/Byron St, US. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, L/lnner Loop Service Rd, R/St. Paul St, St. Paul Blvd to loop at Summerville Destination 783 15 94 07:24 214 423 3515 Luminator DLS. Start of route Monroe Community College End of r : Summerville Loop via St. Paul St. (skip Comm. Hosp. skip Strong Hosp, skip Zoo. skip Irondequoit Plaza) From MCC, R/E. Henrietta Rd. R/Fort Hill Terrace. L/South Ave. R/Byron St. L'S. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, L/inner Loop =d. R/St. Paul S:. St. Paul Blvd loop at Summerville Destination 791 Start of route Community hospital E f route: Summerville Loop Via: Seneca Park Zoo (skip Strong Hosp, skip irondequoit Plaza) From Community Hospital. R/Westfall Rd. L/E. Henrietta Rd, R/Fort Hill Terrace, L/South Ave, R/Byron St, L/S. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, L/inner Loop Service Rd, R/St. Paul St, L/Packwood Dr to loop at zoo. Continue via Parkwood Dr, L/St. Paul St. St. Paul Blvd to loop at Summerville. Destination 792 Start of route Community Hospital or Strong Hospital n f : Summerville Loop via Seneca Park 200 skip irondequoit Plaza) From Community Hospital, R/Westfall Rd, L/E. Henrietta Rd, R/Mt. Hope Ave, L/Elmwood Ave, L/into Strong Hospital to layover, L/Crittenden Blvd, straight across to Fort Hill Terrace, L/South Ave, R/Byron St, L/S. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, L/inner Loop Service Rd, R/St. Paul St, L/Parkwood Dr to loop at zoo. Continue via Parkwood Dr. L/St. Paul St, St. Paul Blvd to loop at Summerville. Destination 793 Start of route: Monroe Community College End o route; Summerville Loop Via: Seneca Park Zoo (skip Comm. Hosp. skip Strong Hosp. skip Irondequoit Plaza) From MCC, R/E Henrietta Rd, R/Fort Hill Terrace, L/South Ave, R/Byron St, US. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, L/lnner Loop Service Rd, R/St. Paul St, L/Parkwood Dr to loop at zoo. Continue via Parkwood Dr, L/St. Paul St, St. Paul Blvd to loop at Summerville. Destination 801 Start of route: Community Hospital End of routes, Loop via Irondequoit Plaza (skip Strong Hosp, skip Seneca Park Zoo) From Community Hospital, R/Westfall Rd. L/E. Henrietta Rd, R/Fort Hill Terrace, L/South Ave, R/Byron St. L/S. Clinton Ave to Main & Clinton Continue via N. Clinton Ave, L/lnner Loop Service Rd, R/St. PauI St, St. Paul Blvd, R/Titus Ave, R/Hudson Ave, R/into entrance of Irondequoit Plaza (by sign), R/along edge of lot to layover, continuing looping left to center traffic aisle, L/main entrance, ! L/Hudson Ave. R/Titus Ave. L/Cooper Rd. St. Paul Blvd to loop at Summerville. Destination 802 og 15 94 07::5 V214 433 9515 LL3iINA?OR DLS. Start of route: Community Hospital or Strong Hospital End of r : Summerville Loop via lrondequoit Plaza (skip Seneca Park Zoo) From Community Hospital. R/Westfall Rd. L/E. Henrietta Rd. R/Mt. Hope Ave. L/Elmwood Ave. L/into Strong Hospital to layover, L/Crittenden Blvd, straight across to Fort Hill Terrace L/ South Ave. R/Byron St.L/S. L/S. Clinton Ave.to Main & Clinton. Continue via N, Clinton Ave. L/Inner Loop Service Rd. R/St. Paul St, St. Paul Blvd, R/Titus Ave.R/Hudson Ave, R/Into entrance of lrondequoit Plaza (by sign), R/along edge of lot to layover, continuing looping left to center traffic aisle, L/main entrance. L/Hudson Ave. R/Titus Ave. L/Cooper Rd, St. Paul Blvd to loop at Summerville. Destination 803 Start route: Monroe Community College End of route.: Summerville Loop I.& Irondequoit Plaza (skip Comm. Hosp. SKIP Strong Hosp, skip Seneca Park Zoo) From MCC, R/E. Henrietta Rd. R/Fort Hill Terrace. L/South Ave, R/Byron St. US. Clinton Ave to Main & Clinton. Continue via N. Clinton Ave, L/lnner Loop Service Rd, R/St. Paul St. St. Paul Blvd R/Titus Ave, R/Hudson Ave, R/into entrance of lrondequoit Plaza (by sign}, R/along edge of lot to layover, continuing looping left to center traffic aisle. L/main entrance, L/Hudson Ave, R/Titus Ave, L/Cooper Rd, 5t. Paul Blvd to loop at Summerville. Destination 821 Start of route: Summerville Loop End of route: Strong Hospital Vi X St. Paul Blvd (skip Irondequoit Plaza, skip Seneca Park Zoo) From Summerville Loop, St. Paul Blvd. St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave. L/into Strong Hospital driveway to layover. Destination 822 St route: Summerville Loop End of route: Strong Hospital via Irondequoit Plaza (skip Seneca Park Zoo) From Summerville Loop, St. Paul Blvd, Cooper Rd, R/Titus Ave, L/Hudson Ave, R/into entrance of lrondequoit Plaza (by sign), R/along edge of lot to layover, continuing via looping left to center traffic aisle, L/main entrance, L/Hudson Ave, L/Titus Ave, L/St. Paul Blvd, St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave, L/into Strong Hospital driveway to layover. Destination 823 Start of route: Summerville Loop End of route: Strong Hospital Via: St. Paul Blvd, Seneca Park Zoo (skip Irondequoit Plaza) From Summerville Loop, St. Paul Blvd, St. Paul St, R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr, R/St. Paul St to Main & St. Paul. Continue via South Ave. R/Elmwood .Ave, ! L/into Strong Hospital driveway to layover. 01 1.5 94 {)7 :=3 V214 423 4515 LtXI`.i?OR DLS. Destination 824 Start of route: Summerville Loop End of route Strong Hospital `LL Irondequoit Plaza, Seneca Park Zoo =From Summerville Loop. St. Paul Blvd, Cooper Rd. R/Titus Ave, L/Hudson Ave. , 7;o Entrance of Irondequoit Plaza (by Sign) R/along edge of lot to layover. continuing via looping left to center traffic aisle, L/Main entrance, L/Hudson Ave. L/Titus Ave. L/St. Paul Blvd, St. Paul St. R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr, R/St. Paul St to Main & St. Paul. Continue via South Ave. R/Elmwood Ave. L/into Strong Hospital driveway to layover. Destination 841 Start of _route: Summerville LOOP End of route* Community Hospital Via St. Paul Blvd {skip Irondequoit Plaza. skip Seneca Park Zoo, skip Strong Hasp) From Summerville Loop, St. Paul Blvd. St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave. L/Mt. Hope Ave, L/Westfall Rd. R/E. Henrietta Rd, R/into Community Hospital to layover at main entrance. Destination 842 Start of route: Summerville Loop End of route Community Hospital - via Irondequoit Plaza (skip Seneca Park Zoo, skip Strong Hosp) From Summerville Loop, St. Paul Blvd, Cooper Rd, R/Titus Ave, L/Hudson Ave, R/into entrance of Irondequoit Plaza {by sign}, R/along edge of lot to layover, continuing via looping left to center traffic aisle, L/main entrance, L/Hudson Ave, L/Titus Ave, L/St. Paul Blvd, St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave. L/Mt. Hope Ave. L/Westfall Rd, R/E. Henrietta Rd. R/into Community Hospital to layover at main entrance. Destination 843 Start of route: Summerville Loop End of route: Community Hospital via St. Paul Blvd, Seneca Park Zoo (skip lrondequoit Plaza, skip Strong Hosp) From Summerville Loop, St. Paul Blvd, St. Paul St. R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr, R/St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave. L/Mt, Hope Ave, L/Westfall Rd, R/E. Henrietta Rd, R/into Community Hospital to layover at main entrance. Destination 844 route: Summerville Loop End of route, Community Hospital LL lrondequoit Plaza, Seneca Park Zoo (skip Strong Hosp) From Summerville Loop, St. Paul Blvd, Cooper Rd, R/Titus Ave, L/Hudson Ave. R/Iinto entrance of lrondequoit Plaza-(by sign), R/along edge of lot to layover, continuing via looping left *o Center traffic aisle, L/Main entrance. L/Hudson Ave. L/Titus Ave, L/St. Paul Blvd, St. Paul St. R/Parkwood Or into Seneca Park to loop at zoo. Continue via Parkwood Dr. R/St.Paul St to Main & St. Paul. 03 13- 94 07: :8 V214 423 951.5 LtXIN.ATOR DLS. Continue via South Ave, R/Elmwood Ave. L/ Mt. Hope Ave, L/Westfall Ad, R/E. Henrietta Ad. R/into Community Hospital to layover at main entrance. Destination 871 Start of route: Summerville Loop End of route. Strong Hospital St. Paul Blvd (Skip lrondequoit Plaza, skip Seneca Park Zoo) From Summerville Loop, St. Paul Blvd St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave. L/into Strong Hospital driveway to layover. Continue via driveway, L/Crittenden Blvd, R/Mt. Hope Ave, L/Westfall Rd. R/E. Henrietta Rd, R/into Community Hospital to layover at main entrance. Destination 872 ° Start of route: Summerville loop End of route: Strong Hospital & Community Hospital via Irondequoit Plaza (skip Seneca Park Zoo) From Summerville Loop. St. Paul Blvd. Cooper Rd, R/Titus Ave, L/Hudson Ave, R/into entrance of Irondequoit Plaza (by sign), R/along edge of lot to layover, continuing via looping left to center traffic aisle, L/Main entrance, L/Hudson Ave, L/Titus Ave. L/St. Paul Blvd. St. Paul St to Main & St. Paul. Continue via South Ave. R/Elmwood Ave. L/into Strong Hospital driveway to layover. Continue via driveway, L/Crittenden Blvd, R/Mt. Hope Ave, L/Westfall Rd, R/E. Henrietta Rd, R/into Community Hospital to layover at main entrance. Destination 873 Start of no : Summerville Loop End of route: Strong Hospital & Community Hospital V St. Paul Blvd, Seneca Park Zoo (skip Irondequoit Plaza) From Summerville Loop, St. Paul Blvd, St. Paul St, R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr, R/St. Paul St to Main & St. Paul.. Continue via South Ave, R/Elmwood Ave, L/into Strong Hospital driveway to layover. Continue via, driveway, L/Crittenden Blvd, R/Mt. Hope Ave. L/Westfall Rd, R/E. Henrietta Rd, R/into Community Hospital to layover at main entrance. Destination 874 Start at route: Summerville Loop End of route: Strong Hospital & Community Hospital Via: lrondequoit Plaza. Seneca Park Zoo From Summerville Loop, St. Paul Blvd, Cooper Rd, R/Titus Ave. L/Hudson Ave, R/into entrance of Irondequoit Plaza (by sign), R/along edge of lot to layover, continuing via looping left to center traffic aisle, L/main entrance, L/Hudson Ave. L/Titus Ave. L/St. Paul Blvd, St. Paul St, R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr, R/St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave, L/into Strong Hospital driveway to layover. Continue via driveway, L/Crittenden Blvd, R/Mt. Hope Ave, L/Westfall Rd. R/E. Henrietta Rd. R/into Community Hospital to layover at main entrance. Destination 891 08 15 94 1) : : 2 ' 1221-1 423 5513 LtX ItiATOR DLS. Start of route: Summerville Loop End of route.: Monroe Community College via St. Paul Blvd, Community Hospital (skip Irondequoit Plaza, skip Seneca Park Zoo, skip Strong Hasp) From Summerville Loop, St. Paul Blvd. St. Paul St to Main & St. Paul. Continue via South Ave. R/Elmwood Ave. L/Mt. Hope Ave. L/Westfall Rd. RUE. Henrietta Rd, R/into Community Hospital, bear L/around building to loop. Continue via R/Westfall Ad, R/E. Henrietta Rd, R/Crittenden Rd, L/E. Squire Dr, straight across E. Henrietta Rd to Monroe Community College main driveway to loop. Destination 892 Start of route: Summerville Loop End of_ route Monroe Community College Via Irondequoit Plaza. Community Hospital (skip Seneca Park Zoo, skip Strong Hasp) From Summerville Loop, St. Paul Blvd, Cooper Rd, R/Titus Ave, L/Hudson Ave. R/into entrance of irondequoit Plaza (by sign), R/along edge of lot to layover, continuing via looping left to center traffic aisle, L/main entrance, L/Hudson Ave, L/Titus Ave, L/St. Paul Blvd, St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave, L/Mt. Hope Ave, L/Westfall Rd, R/E. Henrietta Rd, R/into Community Hospital, bear L/around building to loop. Continue via R/Westfall Rd, R/E. Henrietta Rd, R/Crittenden Rd, L/E. Squire Dr, straight across E. Henrietta Rd to Monroe Community College main driveway to loop. Destination 893 : Summerville Loop End of route: Monroe Community College via St Paul Blvd, Seneca Park Zoo, Community Hospital (skip Irondequoit Plaza, skip Strong Hosp) From Summerville Loop, St. Paul Blvd. St. Paul St. R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr. R/St, Paul St to Main & St Paul. Continue via South Ave, R/Elmwood Ave, L/Mt. Hope Ave, L/Westfall Rd, R/E. Henrietta Rd, R/into Community Hospital. bear L/around building to loop. Continue via R/Westfall Rd, R/E. Henrietta Rd, R/Crittenden Rd, L/E. Squire Dr, straight across E. Henrietta Rd to Monroe Community College main driveway to loop. Destination 894 Start of route: Summerville Loop End of route: Monroe Community College Via lrondequoit Plaza, Seneca Park Zoo, Community Hospital (skip Strong Hosp) From Summerville Loop, St. Paul Blvd, Cooper Rd, R/Titus Ave, L/Hudson Ave, R/into entrance of Irondequoit Plaza (by sign), R/along edge of lot to layover, continuing via looping left to center traffic aisle, L/main entrance, L/Hudson Ave. L/Titus Ave, L/St. Paul Blvd. St. Paul St, R/Parkwood Or into Seneca Park to loop at zoo. Continue via Parkwood Or, R/St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave, L/Mt. Hope Ave, L/Westfall Rd, R/E. Henrietta Rd. R/into Community Hospital, bear L/around building to loop. ° Continue via R/Westfall Rd, R/E. Henrietta Rd. R/Crittenden Rd, LIE. Squire Dr, 08-15-94 07: 23 214 4223 8515 ' LUMINATOR DLS. straight across E. Henrietta Rd to Monroe Community College main driveway to loop. Destination 911 Start of route: Summerville Loop End at route Monroe Community College Via St. Paul Blvd. Strong Hospital, Community Hospital (skip irondequoit Plaza, skip Seneca Park ZOO) From Summerville Loop, St. Paul Blvd. St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave. L/into Strong Hospital driveway to layover. Continue via driveway, L/Crittenden Blvd, R/Mt. Hope Ave, L/Westfall Rd, R/E. Henrietta Rd, R/into Community Hospital, bear L/around building to loop. Continue via R/Westfall Rd. R/E. Henrietta Rd. R/Crittenden Rd. L/E Squire Or, straight across E. Henrietta RD. to Monroe Community College main driveway to loop. Destination 912 Start of route: Summerville Loop End of route Monroe Community College . vi : Irondequoit Plaza, Strong Hospital, Community Hospital (skip Seneca Park Zoo) From Summerviile Loop, St. Paul Blvd, Cooper Rd, R/Titus Ave, L/Hudson Ave, R/into entrance of Irondequoit Plaza (by sign), R/along edge of lot to layover, continuing via looping left to center traffic aisle. L/main entrance, L/Hudson Ave, L/Titus Ave, L/St. Paul Blvd, St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave, L/into Strong Hospital driveway to layover. Continue via driveway, L/Crittenden Blvd, R/Mt. Hope Ave, L/Westfall Rd, R/E. Henrietta Rd, R/into Community Hospital, bear L/around building to loop. Continue via R/Westfall Rd, R/E. Henrietta Rd, R/Crittenden Rd, L/E. Squire Dr, straight across E. Henrietta Rd to Monroe Community College main driveway to loop. Destination 913 St ' Summerville Loop End of route Monroe Community College via St. Paul Blvd, Seneca Park Zoo, Strong Hospital, Community Hospital (skip Irondequoit Plaza) From Summerville Loop, St. Paul Blvd, St. Paul St, R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr, R/St. Paul St to Main & St. Paul. Continue via South Ave, R/Elmwood Ave, L/into Strong Hospital driveway to layover. Continue via driveway, L/Crittenden Blvd, R/Mt. Hope Ave. L/Westfall Rd. R/E. Henrietta Rd, R/into Community Hospital, bear L/around building to loop. Continue via R/Westfall Ad, R/E. Henrietta Ad, R/Crittenden Rd, LIE. Squire Dr, straight across E. Henrietta Rd to Monroe Community College main driveway to loop. Destination 914 f route: Summerville Loop. End of route Monroe Community College via Irondequoit Plaza, Seneca Park Zoo, Strong Hospital, Community Hospital 08-15-94 07:23 V214 423 8515 Luminator DLS. From Summerville Loop, St. Paul Blvd. Cooper Rd, R/Titus Ave. L/Hudson Ave. R/into entrance of irondequoit Plaza (by sign), R/along edge of lot to layover, continuing via looping left to center traffic aisle, L/main entrance, L/Hudson Ave, L/Titus Ave, L/St. Paul Blvd, St. Paul St, R/Parkwood Dr into Seneca Park to loop at zoo. Continue via Parkwood Dr, R/St. Paul St to Main & St. Paul. Continue via South Ave. R/Elmwood ave, L/into Strong Hospital driveway to Layover. Continue via driveway, L/Cnttenden Blvd, R/Mt Hope Ave, L/Westfall Rd, R/E. Henrietta Rd. R/into Community Hospital, bear L/around building to loop. Continue via R/Westfall Rd, R/E. Henrietta Rd, R/Crittenden Rd, LIE. Squire Dr. straight across E. Henrietta Rd to Monroe Community College main driveway to loop. IMMEDIATE ANNOUNCEMENTS KEYS ANNOUNCEMENTS A Thank You For Riding RTS. E Please Wait To Board Until Passengers Have Entered The Bus. C Please Watch Your Step When Entering Or Exiting The Bus. D Please Stand Clear. A Wheelchair Passenger Is Exiting The Bus. E Capacity Reached. Another Coach Follows. F Out Of Service. 0 Please Stand Back From Coach 1 Passengers Are Reminded That There Is To Be No Eating, Drinking, Or Smoking On The Bus. Passengers Are Reminded That They Should Remain Seated Until The Bus Comes To A Complete Stop. 3 Passengers Are Requested To Exit Through The Rear Door. 4 For Your Safety, Please Do Not Talk To The Bus Operator While The Coach Is in Motion. 5 Please Stand Clear. A Wheelchair Passenger Is Boarding The Bus. 6 Please Reserve The Front Seat For Passengers Who Are Elderly Or Who Have Mobility Impairments. 7. Good Morning. 8 Have A Nice Day. 9 Happy Thanksgiving. Appendix F 104 Responded 104 RESPONDED Nov., 1994 AUTOMATED NEXT STOP VOICE ANNUNCIATOR SYSTEM PASSENGER QUESTIONNAIRE This questionnaire is part of Regional Transit Service's evaluation of the Automated Voice Announcement System. Please answer the questions based upon your experience riding RTS buses equipped with this system. Circle the letter of your answer to each question. 1) How many days per week do you ride buses with automated bus stop annunciators? a . 5 or more days 30 (29%) b. 3 to 4 days 26 (25%,) c . 1 to 2 days 21 (20%) d. Less than once a week 27 (26$) . 2) Do you find the automated bus stop announcements helpful? a. Yes, they are helpful. 82 (79%) b. No, they are not helpful. 13 (13%) c. I have no opinion. 9 ( 3) How do you feel about the frequency of the bus stop announcements made inside the bus? a. b. c. They are too frequent. 20 (19$) They are just right. 75 (72$) They are not frequent enough. 9 ( 9$) 4) How do you feel about the volume of the bus stop announcements made inside the bus? a. Loud enough to hear clearly. 87 (84%) b. Too loud. 11 (11%) c. Loud enough to hear only if the bus is not crowded. 4 (4%) d. Never loud enough. 2 ( 2%) 5) How bus easy is it to understand voice Quality of the automated stop announcements made inside the bus? a. b. c. d. Always easy to understand. 83 (80%) Usually easy to understand. 17 (16%) Sometimes difficult to understand. 2 ( 2$) Usually difficult to understand. 2 ( 2$) 6) How easy is it to read the yellow sign at the front of the bus, which displays the words of the stop announcement message? a. b. c. I can easily read the sign. 82 .(79%) I cannot easily read the sign. 16 (15$) I don't pay attention to the sign. 6 ( 7) How do you feel about the volume of the bus route announcement that is made outside the bus? a. b. c. d. . Loud enough to hear clearly. 75 (72%) Too loud. 9 ( 9%) Loud enough to hear only if there is no other noise. Never loud enough. 10 (10%) S) How easy is it to understand the voice Quality of the bus route announcement that is made outside the bus? a. Always easy to understand. 76 (73%) b. Usually easy to understand. 11 (11%) c. Sometimes difficult to understand. 2 (8%) d. Usually difficult to understand. 9 (9%) OTHER COMMENTS: 3 - Have system on all buses 1 - Please have operator be more-courteous about destinations.. - Announcer don't always work; sometimes out of sync - late, announcements, especially inbound S. Goodman. 1 - More outside announcements wanted. . or makes wrong stop 1 - Do more surveys. 2 - Would rather have operators make announcements. 1 - Buses should stop twice at Main and Clinton. 1 - Make more inside stop announcements. 8 - Leave it as it is - system is great. 1 - Keep improving service. 1 - Enlarge and lower all signs on the buses. . 4 - Get rid of it - annoying. Doesn't serve a purpose. 2 - Can't hear outside announcements. 1 - Great digital clock. 1 - Add nutrition centers to announcements. 1 - Many buses don't have the units on (they have the equipment). 1 - Outside announcements are too loud. ABVI SURVEY #1 19 Responses November, 1994 AUTOMATED NEXT STOP VOICE ANNUNCIATOR SYSTEM PASSENGER QUESTIONNAIRE This questionnaire is part of Regional Transit Service's evaluation of the Automated Voice Announcement System. Please answer the questions based upon your experience riding RTS buses equipped with this system. Circle the letter of your answer to each question. 1) How many days per week do you ride buses with automated bus stop annunciators? a . 5 or more days b. 3 to 4 days g (42%) c . 1 to 2 days d. Less than once a week 3 (16$) 2) Do you find the automated bus stop announcements helpful? a . Yes, they are helpful. 14 (74%) b. No, they are not helpful. 5 (26%) c. I have no opinion. 0 3) How do you feel about the frequency of the bus stop announcements made inside the bus? a. They are too frequent. 2(11%) b. They are just right. 12 (63$) c . They are not frequent enough. 5 (26$) 4) How do you feel about the volume of the bus stop announcements made inside the bus? a. Loud enough to hear clearly. 16 (84%) b. Too loud. 1 c. Loud enough to hear only if the bus is not crowded. 1 (5$) d. Never loud enough. 1 (5%) 5) How easy is it to understand voice Quality of the automated bus stop announcements made inside the bus? a. Always easy to understand. 9 (47$) b. Usually easy to understand. 8 (42$) c . Sometimes difficult to understand. 1(5%) d. Usually difficult to understand. 1 (5$) 6) How easy is it to read the yellow sign at the front of the bus, which displays the words of the stop announcement message? a. I can easily read the sign. 2 (11$) b. I cannot easily read the sign. 15 (79$) c . I don't pay attention to the sign. 2(11%) 7) How do you feel about the volume of the bus route announcement that is made outside the bus? a. Loud enough to hear clearly. 5 (26%) b. Too loud. 1 (5%) c. Loud enough to hear only if there is no other noise. 9 (47$) d. Never loud enough. 4 (21$) 8) How easy is it to understand the voice quality of the bus route announcement that is made outside the bus? a. Always easy to understand. 5 (2%) b. Usually easy to understand. 6 (32%) c . Sometimes difficult to understand. 4 (21%) d. Usually difficult to understand. 4 (21%) OTHER COMMENTS: 3. - Put on more routes. 1 - Doesn't serve am real Purpose. 2 - Microphone and speakers for requested stops _works well. 1 2 - Love system: leave as is. 1 - Announce only if stop requested. 2 - Doesn't work properly all the time. 1 - Do more surveys. 1 - More announcements outside the bus 1 - Operators are rude when asked about destinations. ABVI - 2 11 Responses March, 1995 AUTOMATED NEXT STOP VOICE ANNUNCIATOR SYSTEM PASSENGER QUESTIONNAIRE This questionnaire is part of Regional Transit Service's evaluation of the Automated Voice Announcement System. Please answer the questions based upon your experience riding RTS buses equipped with this system. Circle the letter of your answer to each question. 1) How many days per week do you ride buses with automated bus stop annunciators? a . 5 or more days 5 (45%) b. 3 to 4 days 5 (45%) c . 1 to 2 days 0 ( 0$) d. Less than once a week 2) Do you find the automated bus stop announcements helpful? a. Yes, they are helpful. 9 (82$) b. No, they are not helpful . 2 (18%) c . I have no opinion. 0 ( 0%) How do you feel about the frequencv of the bus stop announcements made inside the bus? a. They are too frequent. 0 (o%) b. They are just right. 8 (73$) c . They are not frequent enough. 1 ( .(2 respondents did not answer) 4) How do you feel about the volume of the bus stop announcements made inside the bus? a. Loud enough to hear clearly. 7(64%) b. Too loud. 0 ( 0%) c . Loud enough to hear on if the bus is not crowded. 4 (36$) d. Never loud enough. 0 ( 0$) 5) How easy is it to understand voice quality of the automated bus stop announcements made inside the bus? a. Always easy to understand. 6 ( b. Usually easy to understand. 4(36%) c. Sometimes difficult to understand. 1 (5%) d. Usually difficult to understand. 1 (5%) 6) How easy is it to read the yellow sign at the front of the bus, which displays the words of the stop announcement message? a. I can easily read the sign. 2 ( 11%) b. I cannot easily read the sign. 15 (79%) c. I don't pay attention to the sign. 1 (9$) 7) How do you feel about the volume of the bus route announcement that is made outside the bus? a. Loud enough to hear clearly. 3 (27%) b. Too loud. 1 ( 5%) c . Loud enough to hear only if there is no other noise. 9 (47%) d. Never loud enough. 3 (27$) 8) How easy is it to understand the voice Quality of the bus route announcement that is made outside the bus? a. Always easy to understand. 5 (26%) b. Usually easy to understand. 6(36%) c . Sometimes difficult to understand. 4(36%) d. Usually difficult to understand. 4 (21%) OTHER COMMENTS : 2 - Voice announcements helpful: I'm more independent and don't have to rely on bus driver. 1 - Move interior display siqn down lower and to side of bus. 1 - Make exterior route announcement as bus approaches stop 2 - Have drivers announce stops. 2 - Put Voice Annunciators on all buses 1 - They announce the wrong stops more than half the time. 18 Responded Nov_, 1994 AUTOMATED NEXT STOP VOICE ANNUNCIATOR SYSTEM BUS OPERATOR QUESTIONNAIRE BY FEDERAL LAW, BUS PASSENGERS MUST BE PROVIDED WITH INFORMATION ON CERTAIN UPCOMING STOPS DURING THEIR BUS RIDE. THESE STOPS INCLUDE MAJOR INTERSECTIONS, TRANSFER POINTS AND ENOUGH ADDITIONAL STOPS TO ORIENT A VISUALLY IMPAIRED PASSENGER. RTS HAS BEEN TESTING VOICE ANNUNCIATOR EQUIPMENT AS A WAY OF MEETING THE REQUIREMENTS OF FEDERAL LAW. This questionnaire is part of Regional Transit Service's evaluation of the Automated Voice Announcement System. Please answer the questions based upon your experience operating RTS buses equipped with this system. Circle the letter of your answer to each question. Please circle only one answer per question. 1) How many days per week do you drive buses with automated bus stop annunciators? a . 5 days 2 (11%) b. 3 to 4 days 6 (33%) c . 1 to 2 days 4 (22%) d. Less than once a week 6 (33$) 2) What percentage of the time are the automated bus stop announcements reliable? a. Less than 20% of the time. 4 (22$) b. 20% to 50% of the time. 1 ( 6$) c . 50% to 80% of the time. ? (39%) d. Most of the time. 5 (28$) How do you feel about the frequency of the bus ments made inside the bus? stop announce a. b. c. They are too frequent. 5 (28$) They are just right. 13 (72$) They are no frequent enough. 0 4) How do you feel about the volume of the bus stop made inside the bus? announcements a. Loud enough to hear clearly. 7 (39$) b. Too loud. 10 (56$) c. Loud enough to hear only if the bus is not crowded. 1 ( 6$) d. Never loud enough. 0 ( 5) How easy is it to understand voice quality of the automated bus stop announcements made inside the bus? a. Always easy to understand. 7 (39%) b. Usually easy to understand. 5 (28%) c . Sometimes difficult to understand. 4 (22%) d. Usually difficult to understand. 2(11%) 6) An alternative to using automated stop announcements is to have bus operators announce the stops. How do you feel about this? a. I prefer the automated announcements. 17 (94%) b. I prefer announcing stops myself. 0 (0%) c . I have no preference. 1 ( 6%) OTHER COMMENTS: 1 - Glare from sign makes it hard to see at night. 1 - Passengers like system. 1 - Visually impaired patrons should notify operator where they wish to exit. 1 - Disabled passengers appreciate system. 1 - Announcements sometimes made too early. - Use female voice; it's more soothing. 1 - Passengers don't like system. Name and Badge No. (Optional): PLEASE RETURN SURVEY TO PUBLIC INFORMATION DEPARTMENT. ATTN: LISA RAGUSA THANK YOU FOR YOUR PARTICIPATION 1/09/95 REGIONAL T R A N S I T S E R V I C E (VHR509) SERVICE HISTORY BY VEHICLE Time 11:50:32 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 11/2G/94 TAIL LIGHTS EX/NEW .50 2477 79009.0 01 11/14/94 WINDOWS SIDE P17281 EX/NEW 2.00 1559 7G332.0 03 10/29/94 RADIUS ROD P17067 EX/REBLT 4.00 2537 732G0.0 03 10/2G/94 G,000 MILE IN OTHER 8.00 2053 73430.0 01 10/22/94 PREVENT MAINT OTHER 5.00 253G 72822.0 01 10/20/94 NO HEAT EX/NEW 4.50 13G4 72922.0 01 10/19/94 BRAKE LIGHTS CHANGED .25 0968 7G332.0 01 10/12/94 HOT WHEEL NO TROB. .50 0582 04G4 75317.0 01 10/07/94 BRAKES DRAG ADJUSTED .50 0464 73430,0 01 9/17/94 SERVICE ACCES P16490 EX/NEW 8.00 1179 047G 66772.0 03 9/15/94 FRONT DEST, S P16890 REPAIRED .25 21.00 71677.0 03 9/04/94 DIRECTIONAL."') CHANGED .25 0968 74199.0 01 9/01/94 BRAKES NOISY ADJUSTED .25 04G4 0582 66772.0 01 9/01I94 SHOCKS NO TR0B. .25 04G4 66772.0 01 + Enter Vehicle #: 1102 From Date: 90194 To Date: 113094 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy 0f This Scrn 1109/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 11:50:32 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 11/10/94 NO DEFROSTER EX/NEW 4.00 1G47 73324.0 01 11/O5/94 BRAKES SOFT ADJUSTED .25 2514 2537 71718.0 01 10/28/94 6,000 MILE IN OTHER 8.00 2479 G7591.0 01 10/28/94 PREVENT MAINT OTHER 5.00 253G G7319.2 01 10/25/94 BRAKE LINING P16881 OVERHAUL 28.00 2123 66905.8 03 10/24/94 PINION SEAL L P15726 NO TROB. .25 2123 66905.8 03 10/03/94 TAIL LIGHTS EX/NEW .25 0582 66905.8 01 9/29/94 HEAD LIGHTS NO TROB. .25 2439 G7898.0 01 9/26/94 FRONT DEST. S P16601 EX/NEW 2.00 1279 G2651.0 03 9/18/94 TURN SIGNAL S FREED UP .25 13G4 G5379.0 01 9/07/94 TURN SIGNAL S EX/REBLT .50 175G 68677.0 01 Enter Vehicle #: 1104 From Date: 90194 To Date: 113094 CMD3 - Return To Previous Menu PROCESSING-PLEASE STAND BY PRINT - For A Hard Copy Of This Scrn 1/09/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 11:50:32 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 11/22/94 NO HEAT EX/NEW 2.50 1G47 71630.4 01 11/05/94 BRAKE LIGHTS REPAIRED .25 2514 68772.4 01 11/02/94 BRAKE LIGHTS CHANGED .25 0968 68772.4 01 11/02/94 TAIL LIGHTS CHANGED .25 0968 68772.4 01 10/30/94 DOORS BACK NO TROB. .25 0968 69726.4 01 10/24/94 6,000 MILE IN OTHER 8.00 2299 64527.4 01 10/24/94 WON'T START P16670 NO TROB. .25 2299 65758.4 03 10/24/94 NO DEFROSTER P15257 NO TROB. .25 2299 65758.4 03 10/14/94 DOORS BACK P16873 EX/NEW 1.00 1179 62631.4 03 -•10/14/94 FRONT DEST. S P16602 NOTED .00 2100 62631.4 03 10/10/94 TAIL LIGHTS EX/NEW .25 2439 65758.4 01 10/10/94 GAUGES EX/NEW .25 2439 65758.4 01 10/10/94 KNEELER EX/NEW .25 2439 65758.4 01 10110/94 3.000 MI INSP OTHER 8.00 1493 62078.4 O1 + Enter Vehicle #: From Date: To Date: 1105 Key> Key> CMD3 Return To Previous PROCESSING-PLEASE STAND Menu PRINT - Far A Hard Copy BY Of This Scrn 1/09/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 11:50:32 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 11128/94 BRAKE LINING P17415 OVERHAUL 20.00 2238 70G24.8 03 11/17/94 BRAKES SOFT ADJUSTED .50 04G4 75431.8 01 11/02/94 SHOCKS NO TROB. .50 2323 71474.8 01 10/17/94 FRONT DEST. S P16847 NO TROB. .25 1279 66461.8 03 --0'10/14/94 FRONT DEST. S NO TROB. .25 1279 74150.8 01 10114/94 TAIL LIGHTS EX/NEW .25 04G4 70150.8 01 10/12/94 TAIL LIGHTS REPAIRED .25 2537 G9595.8 01 10/04194 DOORS FRONT ADJUSTED .50 0582 66663.8 01 10/04/94 WINDOWS SIDE P16674 EX/NEW G.00 1179 1279 G4148.8 03 10/03/94 AIR LEAK-SUSP NO TROB. .25 0582 G8982.8 01 10/03/94 PREVENT MAINT OTHER 5.00 253G G4314.8 01 9/19/94 TAIL LIGHTS REPAIRED .75 2479 G5393.8 01 9/13/94 TAIL LIGHTS EX/NEW --- --- 66185. 8 01 9/12/94 PASSENGER SIG NO TROB. .25 0582 65207.2 01 + Enter Vehicle #: 1107 From Date: 90194 To Date: 113094 CMD3 - Return To Previous Menu PROCESSING-PLEASE STAND BY PRINT - For A Hard Copy Of This Scrn 1/09/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 11:50:32 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 10/17/94 FRONT DEST. S P16848 NO TROB. .25 1279 67846.4 03 10/07/94 LIFT OTHER P14829 EX/NEW 2.50 253G 66427,2 03 10/04194 BRAKE LIGHTS EX/NEW .25 2323 69369.4 01 9/28/94 WON'T DEPLOY NO TROB. .25 04G4 G8950.4 01 9/15/94 3,000 MI INSP OTHER 8.00 1493 G3371.2 01 9l15/94 SIDE DEST. SI P16488 NO TROB. .00 2100 G3371.2 03 9/11/94 SIDE DEST SIG NO TROB. .25 09G8 66952.0 01 9/08/94 TAIL LIGHTS EX/NEW .50 2449 G9443.4 01 9/02/94 FRNT DEST SIG NO TROB. .25 2100 G8824.4 01 Enter Vehicle #: 1110 From Date: 90194 To Date: 113094 CMD3 - Return To Previous Menu PROCESSING-PLEASE STAND BY PRINT - For A Hard Copy Of This Scrn 3/03/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 15:55:31 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 1/20/95 WIPER BLADE EX/NEW .25 04G4 8239G.4 01 1/20/95 BRAKES GRAB P18174 OVERHAUL 25.00 1228 8239G.4 03 1/20/95 BRAKE LINING P17880 NOTED .25 1228 8248G.0 03 1/04/95 BRAKES PULL LUBED 1.00 2477 82150.0 01 /00/00 FRONT DEST. S P18291 **NONE** .00 82150.0 03 12/30/94 BRAKES SOFT ADJUSTED .50 0582 2449 82150.0 01 12/28/94 BRAKE LIGHTS EX/NEW .25 2323 81804.0 01 12/21/94 BRAKES GRAB ADJUSTED .50 1618 80998.0 01 12/15/94 BRAKES SOFT EX/NEW .50 2449 82103.0 01 12/12/94 DOORS BACK NO TROB. .25 2349 82150.0 01 12/10/94 G,000 MILE IN OTHER 8.00 2414 80200.0 01 12/10/94 DOORS BACK P17158 EX/NEW 2.00 2479 81804.0 03 12/09/94 WHEEL SEAL LE P17159 NO TROB. ,25 2120 7821.8 03 12/09/94 BRAKE LINING P17159 OVERHAUL 1G.00 2120 78211.8 03 + Enter Vehicle #: 1102 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn &s 1103 3/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 15:55:31 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC /00/00 WINDOWS SIDE P18656 **NONE** .00 79326.2 02 /00/00 FUEL LEAK P18655 **NONE** .00 79326.2 02 /00/00 PINION SEAL L P18655 **'NONE** .00 79326.2 02 l00/00 KNEELER P18654 **NONE** .00 7932G.2 02 I00/00 RADIUS ROD P18654 **NONE** .00 7932G.2 02 /00/00 AIR COMPRESSO P18654 **NONE** .00 79326.2 02 /00/00 ENGINE OTHER P18600 **NONE** .00 78808.8 02 /00/00 FRONT DEST. S P18359 **'NONE** .00 76849.8 03 - 12/30/94 G,000 MILE IN OTHER 8.00 2299 74791.0 01 12/30/94 GAUGES P17191 NO TR0B. .25 2299 74054.0 03 12/30/94 KNEELER P17189 NO TROB. .25 2299 74054.0 03 12/29/94 BRAKE LIGHTS EX/NEW .25 0582 74791.0 01 12/28/94 SHOCKS NO TROB. .50 2439 74G95.0 01 12/24/94 GAUGES REPAIRED .25 2514 74951.0 01 + Enter Vehicle #: 1103 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn BUS 1103 3103/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 15:55:31 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 2/28/95 BRAKE LIGHTS EX/NEW .25 2449 80204.0 01 2/28/95 TAIL LIGHTS EX/NEW .25 2449 80204.0 01 2/25/95 FRONT DEST. S CHANGED .25 1279 79695.4 01 2/25/95 FRNT DEST SIG CHANGED .50 1279 79695.4 01 2/21/95 G,000 MILE IN OTHER 8.00 2053 7932G.2 01 2/21/95 SHOCKS P18118 NO TROB. .25 2053 7932G.2 03 2/18/95 BRAKES NOISY ADJUSTED .25 2514 79326.2 01 2118/95 TRANSMISSION FILLED .25 2514 79326.2 01 2/13/95 OTHER NO TROB. .25 0582 78341.G 01 2/07/95 LATERAL ROD P18467 EX/NEW 8.00 2539 779G4.0 03 2/07/95 WINDSHIELD WA P18118 EX/NEW 1.00 2539 779G4.0 03 2/07/95 RADIUS ROD P17189 EX/NEW 12.00 2539 779G4.0 03 1/30/95 BRAKES NOISY NO TR0B. .25 2449 77051.0 01 1/30195 DOORS BACK ADJUSTED .25 2449 77051.0 01 + Enter Vehicle #: 1103 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn Bus 1105 3 /03/95 REGIONAL TRANSIT SERVICE ( VHR509 ) SERVICE HISTORY BY VEHICLE Time 1G:07:03 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 1123/95 TAIL LIGHTS EX/NEW ,25 04G4 74584.4 01 1/21/95 BRAKE LINING P18194 OVERHAUL 40.00 2191 74475.4 03 1/05/95 BRAKE LIGHTS EX/NEW .50 2477 74290.4 01 1/01/95 TAIL LIGHTS EX/NEW .25 2323 74290.4 01 1/01/95 HEAD LIGHTS EX/NEW .30 2323 74290.4 01 /00/00 FRONT DEST. S P18448 **NONE** .00 75731.6 03 - /00/00 WINDSHIELD WA P17982 **NONE** .00 73032.4 02 12/19/94 SERVICE ACCES TIGHTEN .25 0582 73591.4 01 12/19/94 NO HEAT INVAL.CD 1.50 1752 73471.8 01 12/10/94 G,000 MILE IN OTHER 8.00 2537 71G30.4 01 12/09/94 DOORS FRONT LUBED .50 2477 70780.4 01 12/07/94 PREVENT MAINT OTHER 3.50 2511 G8932.4 01 12/02/94 NO HEAT EX/NEW 2.50 1G47 73591.4 01 Enter Vehicle #: 1105 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn Bus 1107 3/03/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 1G:07:03 )ATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 2/23/95 30,000 MILE I OTHER 8.00 2299 818G0.8 01 2121/95 OTHER CLEANED 4.00 253G 818G0.8 01 2/15/95 SHIMMIES NO TROB. .25 0582 81148.4 01 2/15/95 SHOCKS NO TROB. .25 0582 81148.4 01 2/09/95 BRAKE LIGHTS EX/NEW 1.00 2477 805G7.4 01 2/09/95 HEAD LIGHTS EX/NEW 1.00 2477 805G7,4 01 2/04/95 STARTER P18450 EX/REBLT G.00 127G 79330.8 03 2/02/95 FRNT DEST SIG NO TROB. .25 2536 79330.8 01 1/31/95 BATTERIES OTHER 2.25 175G 79120.4 01 1/21/95 FRONT DEST. S P18140 NO TR0B. .25 1279 77759.8 03 1/20/95 WIPER BLADE FILLED .25 0582 77759.8 01 1/16/95 SHOCKS P18141 EX/NEW 1.00 2189 7G937.8 03 1/1G/95 KNEELER P15539 NO TROB. .50 2189 7G937.8 03 1/14/95 4 WAY FLASHER REPAIRED .25 2514 76980.8 01 + Enter Vehicle #: 1107 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn Bus 1 log . Z/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 1G:07:03 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 1/31/95 TRANS. LEAKS P16128 NO TROB. .50 2189 85G49.2 03 1/29/95 HEAD LIGHTS EX/NEW ,25 0582 85524,4 01 1/23195 FRNT DEST SIG REPAIRED .25 1279 8454G.0 01 /00/00 HOSES,LINES.T P18638 *'*NONE** .00 87696.0 02 /00/00 WATER PUMP LE P18638 **NONE .00 87696.0 OZ /00/00 LOOSE LUGS P18566 *'*NONE** .00 87172.0 02 12/26/94 TAIL LIGHTS EX/NEW .25 -0582 83575.0 01 12/21/94 30,000 MILE I OTHER 8.00 2299 82720.0 01 12/19194 BRAKE LIGHTS EX/NEW .25 0493 83434.0 01 12/19/94 AIR LEAK-BRAK P17793 EX/NEW 5.00 2539 8150G.0 03 12/12/94 WON'T DEPLOY **NONE** 1.00 2511 83766.0 01 12/11/94 BRAKE LIGHTS EX/NEW .25 2323 83713.0 01 12/10/94 WIPER BLADE NO TR0B. .25 2514 83713.0 01 12/09/94 FRONT DEST. S P17632 REPAIRED .50 1279 80794.0 03 + Enter Vehicle #: 1108 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn Bus 1108 3/03/95 REGIONAL TRANSIT SERVICE (VHR509) SERVICE HISTORY BY VEHICLE Time 1G:07:03 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 2/27/95 GAUGES NO TROB. .25 0582 89197.4 01 2/24/95 BRAKE LIGHTS EX/NEW .50 2477 88G22.0 01 2/24/95 TAIL LIGHTS EX/NEW .50 2477 88G22.0 01 2/23/95 FRNT DEST SIG NO TROB. .25 0582 88350.0 01 2/22/95 PREVENT MAINT OTHER G.00 2149 88791.0 01 2/22/95 PREVENT MAINT OTHER G.00 2149 88350.0 01 2/20/95 6,000 MILE IN OTHER 8.00 2189 87799.0 01 2/1G/95 BRAKE LIGHTS EX/NEW .25 0582 87696.0 01 2/14/95 BRAKE LINING P17633 OVERHAUL 24.00 2108 872G9.0 03 2/14/95 DIFFERENTIAL P16127 NO TR0B. .25 2108 872G9.0 03 2/03195 NO DEFROSTER EX/NEW 1.50 1752 8G498.0 01 2/03/95 LEAKS COOLANT NO TROB. .25 2449 8G109.0 01 1/31/95 LEAKS COOLANT P18074 TIGHTEN .50 2189 85649.2 03 1/31/95 LOOSE LUGS P17363 **NONE** .75 85649.2 03 + Enter Vehicle #: 1108 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn Bus t 109 3103/95 REGIONAL TRANSIT BY VEHICLE SERVICE (VHR509) SERVICE HISTORY Time 1G:07:03 DATE OUT TROUBLE DESC. WORK# ACTION HRS. MECH1 MECH2 LTD MILES TC 1/18/95 DOORS BACK ADJUSTED .25 0464 81602.6 01 1/1G/95 BRAKE LINING P18065 OVERHAUL 21.00 2191 81367.6 03 1/11195 GRABRAILS P18066 REPAIRED .50 2535 83103.6 03 1/0G/95 PINION SEAL L P18065 NO TROB. .25 2191 81367.6 03 1/01/95 DOORS FRONT EX/NEW 2.00 175G 81441.6 01 /00/00 FRONT DEST. S P18387 **NONE** .00 82862.6 03 /00/00 SHOCKS P18064 **NONE** .00 80934.6 02 12/22/94 PREVENT MAINT OTHER 8.00 142G 2149 78427.6 01 12/21/94 G,000 MILE IN OTHER 8.00 2053 78804.6 01 12/21/94 LIGHTS OTHER P16689 NO TROB. .25 1795 80771.6 03 12/13/94 WON'T STOW NO TROB. .25 1G18 81276.2 01 12/01/94 BRAKES SOFT P17492 OVERHAUL 21.00 2238 76076.6 03 12/01/94 BRAKE LINING P17147 NOTED .25 2238 76076.6 03 + Enter Vehicle #: 1109 From Date: 120194 To Date: 22895 PROCESSING-PLEASE STAND BY CMD3 - Return To Previous Menu PRINT - For A Hard Copy Of This Scrn ??